Geoff Penske GMC
Shillington, PA
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109 Reviews of Geoff Penske GMC
Body repair following collision with a deer I bought my Park Avenue Buick new in 2002 (the dealership at that time was Dan Phelps) and have relied on the maintenance services at Penske ever sinc I bought my Park Avenue Buick new in 2002 (the dealership at that time was Dan Phelps) and have relied on the maintenance services at Penske ever since that time.Throughout that time the entire staff has been very friendly and professional explaining potential vehicle problems without trying to sell a service or parts that were not needed. I respect the honesty and skills of the service mechanics. My most recent experience involved front end body work necessitated as a result of a collision with a deer. Management of the body shop was equally friendly and accommodating even suggesting a car rental location. My thanks and kudos to the people at Geoff Penske More
Customer service I appreciated Al's attitude. He also showed he cared about me and my family. as did Kevin. Others in the building were friendly and asked if I needed I appreciated Al's attitude. He also showed he cared about me and my family. as did Kevin. Others in the building were friendly and asked if I needed help with anything. Very good costumer service. It's hard to find that these days. More
Very honest and easy to do business with I had a painless process of trading in my current vehicle and purchasing my new ride . Every part of the process went smoothly without a hitch . Sale I had a painless process of trading in my current vehicle and purchasing my new ride . Every part of the process went smoothly without a hitch . Sales associate , Bryan Hammons was very professional, friendly and knowledgable. Also , the Business Mgr Glenn was thorough and quick to get the deal done . More
Oustanding overall service; easy and made the process simple EXCELLENT experience: the entire Lease Process was made so easy; most people dread going through the new auto process, not with the Penske Team, every EXCELLENT experience: the entire Lease Process was made so easy; most people dread going through the new auto process, not with the Penske Team, everyone was a professional and friendly More
Liar Liar!! Was told a price for a lease on a GMC Terrain. When I went to the dealership the price somehow went up $100. Somehow my model magically disappeared!! Was told a price for a lease on a GMC Terrain. When I went to the dealership the price somehow went up $100. Somehow my model magically disappeared!! Both Victor and Vince completely lied to get me into the dealership. Very unprofessional sales people!! You have been warned!! More
Owner mandated policies dealership sided only Called about a car on Tuesday, had a confirmed appointment to see a car on Wednesday at 7:00 PM. At 6:10 PM after just leaving, received a call that s Called about a car on Tuesday, had a confirmed appointment to see a car on Wednesday at 7:00 PM. At 6:10 PM after just leaving, received a call that said they went ahead and sold the car that I was on my way to see. So, if you have a confirmed appointment and rearrange your day to be there, they can just blow you off???? Can't say they have someone coming to see the car, and to check on availability later???? Don't like how they treat potential customers at all. That, I was told is a policy promoted by the owner. I will never return there. You could be treated in the same manner if you patronize this dealership. Remember, a confirmation from them regarding your appointment is meaningless. More
Buying a Used Car is a fun buying a new one Found Geoff Penske on Auto Trader. Called made appt and a few short hours later I had traded in my car and drove home in a 2014 Chevy Silverado exactl Found Geoff Penske on Auto Trader. Called made appt and a few short hours later I had traded in my car and drove home in a 2014 Chevy Silverado exactly what I wanted . Not taking anything away from Bob my salesman but Victor Popescu is the "MAESTRO" of a general manager. Tough, fair, honest to the "T" and SMART. Even offered to buy me lunch because they were so busy. Great staff and kudo's to Kevin Bridgman the $$$$$ manager made the paperwork move effortlessly. Nice touch! Great dealer, worth a visit new or used!!! More
Great place to buy a car. Everything as great from the moment we stepped on the lot. I called ahead of time to ensure the car I wanted was still there. Bob B. was great from te Everything as great from the moment we stepped on the lot. I called ahead of time to ensure the car I wanted was still there. Bob B. was great from test drive to handshake as I left in my new car. Car was listed at a very fair price, and they even came down a little to meet me at the monthly payment I wanted. Thanks for a great car buying experience! More
Positive experience, new truck purchase. Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberge Positive experience dealing with Geoff Penske Buick GMC and their professional staff; Victor Popescu General Sales Manager, my Salesman Randy Fryberger Commercial Sales Manager and Kevin Bridgman Financial Services Manager. I'm a repeat customer because I get a fair deal when making a purchase and the service department is exceptional. I have recommended the dealership to family and friends. More
Everything was excellent. Bryan was very helpful,knowable about the car, very satisfied with price and what was offered for my car. Everything about finance explained very w Bryan was very helpful,knowable about the car, very satisfied with price and what was offered for my car. Everything about finance explained very well. More

