Back

George Wall Ford - Service Center

Red Bank, NJ

3.1
48 Reviews

48 Reviews of George Wall Ford - Service Center

Sort by
February 17, 2018

Service Had my 2014 F1 50 in for warranty repair service department was tremendous special thanks to Brett and Paul Palermo for all their help all my future More

by Bt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palermo
Feb 19, 2018 -

George Wall Ford responded

Thank you BT for the excellent review. We appreciate your business.

February 17, 2018

Preventive check of the car's undercarriage Very courteous and timely with the service request. Steve went above and beyond to additionally take care of exterior scratches at the same time. (Da More

by Ann S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hancheck
Feb 19, 2018 -

George Wall Ford responded

Ann, thank you for taking the time to leave us such a detailed excellent review. We truly appreciate it.

January 31, 2018

Service Great staff. Very helpful and courteous. Work was done right and car was ready on time.i would recommend them to a friend. Very pleased overall with t More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Helwig, Steve Hancheck
Jan 31, 2018 -

George Wall Ford responded

Thank you Mark for the great review! We appreciate your business.

January 31, 2018

Great customer service experience George wall provides quality service when it matters most. Loaner drop off, timely service and timely updates is what I like the most. Both Steve and More

by KPAX0406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hancheck, Augie Wall
Jan 31, 2018 -

George Wall Ford responded

Thank you for taking the time to leave us a review! We truly appreciate it.

Feb 01, 2018 -

George Wall Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 30, 2018

Non-scheduled service request - Great experience I stopped in to George Wall Ford on Friday about noon to ask questions about two minor problems with my car. My service manager answered my questions More

by tinybeads2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service - Justin
Jan 30, 2018 -

George Wall Ford responded

Thank you for the great review! We're happy to hear that Justin took care of you.

January 29, 2018

Great service experience. Very efficient and pleasant service experience. Justin reported that I had some points that I could use to lower the cost of the service. I was happ More

by tfamuyahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 29, 2018 -

George Wall Ford responded

Thank you for the excellent review. We're happy to hear that Justin took care of you.

January 19, 2018

service well done customer service top notch. i was taken care of right away and was out of there within 15 min. would highly recommend this dealership and steve More

by maryj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hancheck
Jan 22, 2018 -

George Wall Ford responded

Thank you for the excellent review. We're glad to hear Steve promptly took care of you.

January 13, 2018

Life saver fixing no stoplights They were very friendly, very professional very helpful in getting my vehicle back on the road for business. They even followed up to make sure ev More

by Your local plumber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 15, 2018 -

George Wall Ford responded

Thank you for the excellent review! We appreciate it.

January 11, 2018

True family service When ever I go to George Wall I'm treated with courtesy and respect. Always leave feeling completely satisfied on the services provided. I will see yo More

by Elpidio Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Helwig, Steve Hancheck, Augie Wall
Jan 11, 2018 -

George Wall Ford responded

Thank you for the excellent review. We value your business.

January 02, 2018

Gems to work with A clean, comfortable, nice loaner car was available upon advance request/appointment. The service work was done in a timely manner. Steve and the re More

by BCPatton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hancheck
Jan 02, 2018 -

George Wall Ford responded

Thank you for the excellent review! Glad to hear your experience with our service department is always great.