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48 Reviews of George Wall Ford - Service Center
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December 29, 2014
Service Department needs to be replaced with qualified techs The service department is not the best. Never on time. Charging for everything even if slightly out of warranty. Work was less than quality. Moving to The service department is not the best. Never on time. Charging for everything even if slightly out of warranty. Work was less than quality. Moving to another ford dealer. More
by unhappy
Employees Worked With
Steve Hancheck
September 19, 2014
7500 mile Service Very straight forward service. Greeted and processed quickly and was provided with a clean and adequate location to work during the wait. The schedu Very straight forward service. Greeted and processed quickly and was provided with a clean and adequate location to work during the wait. The scheduler also was very accurate on the estimate of time needed. More
by socottrell
August 07, 2014
Not reimbursed for diagnostic charge I brought my 2008 Lincoln MKZ in for mechanical check. I was hearing noises in front wheels. After they checked it they told me I need front rotor I brought my 2008 Lincoln MKZ in for mechanical check. I was hearing noises in front wheels. After they checked it they told me I need front rotors and pads. I had them do the repairs and they still charged me the fee to check it. I thought disagnositc charges are waived if the facility repair the vehicle. Boy oh Boy was I wrong. This dealership charges the diagnostic cost too. Never No More !! What a complete rip off. Better off going to Pep Boys.......at least they waive the diagmostic check. More
by fazzini
Employees Worked With
Steve Hancheck
July 20, 2014
200,000 miles, thanks to George Wall Service Dept My 2002 Mountaineer just passed 200,000 miles much to the efforts of George Wall Service department and particularly Jeff Wall and Bill McVitty. I br My 2002 Mountaineer just passed 200,000 miles much to the efforts of George Wall Service department and particularly Jeff Wall and Bill McVitty. I brought the car in to check some items that concerned me and Bill McVitty and the service department worked with me to fix some issues that were detected. Their efforts were far and beyond what one would normally expect and for that I am very grateful and will be returning to the dealership to purchase our THIRD car from them when the Mountaineer can no longer perform. Great job. Peter Hough Atlantic Highlands More
by phough
Employees Worked With
Jeff Wall, George Wall, Bill McVitty, Bob Helwig
July 22, 2011
Kevin was able to fix the station assignments on our TC's XM satellite radio, after Sirius-XM tried four times and failed. Although he is in the sales department, he turns out to be a very talented, hands XM satellite radio, after Sirius-XM tried four times and failed. Although he is in the sales department, he turns out to be a very talented, hands on engineering type, and he went out of his way to help me in my 2006 TC, outside in 100 degree heat, and for no charge. It proved to be just one more example of the stupendous service we get from our friends at George Wall Ford-Lincoln dealer. This has to be one of your finest dealerships. More
by rwyndrum
Employees Worked With
Kevin Karajz
June 28, 2011
I have been coming to George Wall for well over 30 years. Yes people retire or move on. Andrew Sosa is fairly new at George Wall but he fits right in with his nice smile and always there to help. He is co Yes people retire or move on. Andrew Sosa is fairly new at George Wall but he fits right in with his nice smile and always there to help. He is courteous and friendly and it is a pleasur dealing with this company. Mr. McVitty who I have known longer is a class person as manager of the entire service department. Gentlemen please keepup the fine experience everytime I have had to bring my cars in for service More
by tandme
Employees Worked With
Andrew Sosa , William McVitty, Bill McVitty
June 15, 2011
I have been with this dealership for several years and have never had a problem or complaint with the agency. Their staff have always been courteous, professional, and efficient in their service.When they have never had a problem or complaint with the agency. Their staff have always been courteous, professional, and efficient in their service.When they give you a time, they have the car ready to go. the car is always returned in perfect condition. More
by hanburypsy
Employees Worked With
Andrew Sosa
March 23, 2007
I purchased my Lincoln Zephr and the sales people all worked together and when my saleman was busy when I came back to purchase the car another man took me for a test drive was very nice and than when I worked together and when my saleman was busy when I came back to purchase the car another man took me for a test drive was very nice and than when I came back the man who waited on me the first time I was there took care of me and there was no hassle. I enjoyed all the people I came in contact with that day. I also have had my car service 3 times so far for oil changes and maintenance and they too are nice. I have been able to get a loaner car when I only needed aa oil change because I had a doctors app't. that same day and it all went very smoothly. I would recomend them for all your needs. Happy Customer, Janet from NJ More
by irishjan
