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Gerald Honda of Countryside

Countryside, IL

4.9
1,889 Reviews

5901 S. La Grange Road

Countryside, IL

60525

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Showing 1,889 reviews

May 27, 2025

Went to this dealership for the price, what a mistake, the service I received was horrible. Should have gone to Community Honda. When we were greeted by the sales man he did not even identify himself, t More

by Jean O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rich Jaeger, Ed Borm, Wagner Santizo
May 28, 2025 -

Gerald Honda of Countryside responded

Jean O, We are very sorry that you had to bounce between two sales people and that there was lengthy delays. Unfortunately no the sales people are not familiar with all the financial information available and yes you do have to meet with them to review all this as well as sign all the documents. When we tried to transfer your plates they were flagged because the vehicle traded in didn't pass the emissions test-due to being traded in. This caused a lot of back and forth with the state to start the process to transfer them. To finalize the transaction we needed the last signed documents that Rich had requested. When we called to tell you about the sticker, we should have left the name of the person to pick up the sticker. We apologize for all the confusion and have recently moved inside the new building and are getting reacclimated with everything. We would be happy to have someone review any features or options on the vehicle. Let us know when you are in the area and we would be happy to help.

May 10, 2025

Refreshingly educative & honest on options and costs. We recommend Gerald Honda of Countryside as Honest and straightforward in style. More

by bfhbone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bromer, Terry Scudieri, ANGEL ALVAREZ
May 12, 2025 -

Gerald Honda of Countryside responded

bfjbone, Thanks for the positive review for both our Sales and Service Teams. We strive to provide everyone with a straight-forward honest visit.

May 10, 2025

This is our 2nd CR-V Hybrid purchase from Gerald, and the fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making More

by BOB_BEDNAR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Nuskiewicz, Rich Jaeger, JR Del a torre
May 12, 2025 -

Gerald Honda of Countryside responded

Bob_Bednar, Thanks for taking the time to share your buying experience with us. We are excited we found the exact vehicle you wanted and provided you with our Gerald Honda 5-star experience.

May 07, 2025

Check-in was smooth, and service was quick. I appreciate the flexibility to drop off and pick up my car at my convenience. The thorough walk-through of recommended services, upfront cost estima More

by akubicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Maurino
May 07, 2025 -

Gerald Honda of Countryside responded

akubicz, We are happy to provide you with a 5-star service experience. We appreciate your business and look forward to seeing you again soon.

May 02, 2025

This was my 1st Honda purchase and Terry Scudieri made it a great experience. He took the time to explain everything thoroughly and efficiently. I would recommend Terry and Gerald Honda for a new car purchas More

by talvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
May 05, 2025 -

Gerald Honda of Countryside responded

talvs, Thanks for recommending Terry for a new car purchase.

May 01, 2025

Terry Scudieri was the best. He made our first Honda purchase a pleasant one. He was very friendly, professional and honest. More

by karyni
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
May 06, 2025 -

Gerald Honda of Countryside responded

karyni, We are excited to hear we have a new Honda customer. We appreciate you sharing your 5 star experience.

May 01, 2025

I and my wife bought our #2 vehicle from Gerald Honda our Salesman Terry Scudieri was great! His customer service is Excellent plus experience went smoothly as always will definitely recommend Gerald Honda More

by Octavio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
May 02, 2025 -

Gerald Honda of Countryside responded

Octavio, Thanks for being one of our repeat customers. We appreciate the referral and look forward to seeing you at your next service.

May 01, 2025

Rudy did a great job selling me on the CRV, but the stupid sales gimmick from the sales manager totally soured me on your dealership. But when it came time for the sales manager to give me a price, I w More

by Disappointed
Recommend Dealer
No
Employees Worked With
Rudy Lika
May 02, 2025 -

Gerald Honda of Countryside responded

I am sorry that you were disappointed and will review this with the management team.

April 29, 2025

Our salesman Daniel De La Torre Jr found us wandering the lot on a very busy day at the dealership and asked us if we needed help. We told Daniel which vehicle we were interested in and we were off on a test More

by tfarrell743
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Drapp, JR Del a torre
Apr 30, 2025 -

Gerald Honda of Countryside responded

rfarrell743, We are glad Daniel was able to find you the vehicle you were looking at a great price.

April 22, 2025

Terry tried his best to help us buy the car that best meets our requirements at the most suitable price. He’s also a very nice person! More

by jiayic2289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Apr 30, 2025 -

Gerald Honda of Countryside responded

jiayic2289, We are excited that Terry found the vehicle in the price range you needed.

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