Gerald Honda of Countryside

One of my best dealership experienes ever. Terry Scudeiri was awesome to deal with. Very fair and honest dealership- I would highly recommend. Terry Scudeiri was awesome to deal with. Very fair and honest dealership- I would highly recommend. More

I like the fact that Gerald Honda works with Costco. Very convenient and streamlined experience. Very convenient and streamlined experience. More

Very friendly, helpful & responsive with no pressure buying. Made for a pleasant experience. Would recommend. buying. Made for a pleasant experience. Would recommend. More

Eric Martinez was a great salesman and gave us a great experience in getting our new vehicle. Everyone else in the dealership was nice and trustworthy. Would recommend Gerald Honda to everyone. experience in getting our new vehicle. Everyone else in the dealership was nice and trustworthy. Would recommend Gerald Honda to everyone. More

Terry Scudieri took great care of us and made the entire buying process extremely quick and easy. He was attentive to questions we had and was sure to make sure we were comfortable with our decision on our buying process extremely quick and easy. He was attentive to questions we had and was sure to make sure we were comfortable with our decision on our 2025 Odyssey. More

The dealership was really nice and well kept. Many of the people working here have been here a long time and are really laid back. Many of the people working here have been here a long time and are really laid back. More

Went to this dealership for the price, what a mistake, the service I received was horrible. Should have gone to Community Honda. When we were greeted by the sales man he did not even identify himself, t the service I received was horrible. Should have gone to Community Honda. When we were greeted by the sales man he did not even identify himself, then proceeds to tell us that the 2025 Honda CRv that I called about trim/color was not available, gives us higher trim to test drives, and then when we return has the one I wanted out. Said I was ready to purchase and during the so call negotiation, “you know the one were the salesperson has to go speak to the Manager” for a better price another customer comes in and is waiting for him, he excuses himself to talk to them, after 15 minutes, I said is there somebody else who could help us, (Wagner Santizo) he said “Well you know it is Saturday” Wow! Then he gave us a guy by the name of Ed B, who was unaware of the finance procedures, because he made us wait over 90 minutes, while we watched other customers head to finance before us. Finally got in with finance where, Rich J. who is another deer in the headlights, blamed our 90 minute wait with the so call “managers” who moved my file. Next I was transferring the plates and told the registration sticker would be in around 3 weeks. No call and 6 weeks go by so I called and called for 3 days leaving messages, the girl answering the phones does not seem to know what she is doing there. Then got a call that my sticker was ready….stop in on May 23rd to get my sticker and nobody knew where it was, finally Rich comes out with it has my sign two papers and then procedures to cut off my sticker and take my registration, I had to ask for my registration from a dealership. Think twice before going to this dealer, remember you get was you paid for. Almost forgot...you know how the dealership usually goes through your new car operating features....well I got 0, nobody showed us any feature at all. More

This is our 2nd CR-V Hybrid purchase from Gerald, and the fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making my wife's and my visit an easy, comfortable and quick purchase visit. He understood our needs, and a very good deal was agreed upon in little time. The car was prepped as we requested, and delivery went exceptionally smooth and fast. As for our choice of a CR-V Hybrid, we had specific requirements: Ease of ingress & egress, me being 6'4" and 81 years old; head room in front seats for the same reason; front leg room for the same reason; the color my spouse wanted (Still Night Pearl ... a real beauty); a hybrid for better gas mileage; a no-pressure visit for our all-cash purchase; and a staff focused on superior Customer Service ... which everyone was! More

Refreshingly educative & honest on options and costs. We recommend Gerald Honda of Countryside as Honest and straightforward in style. We recommend Gerald Honda of Countryside as Honest and straightforward in style. More

Check-in was smooth, and service was quick. I appreciate the flexibility to drop off and pick up my car at my convenience. The thorough walk-through of recommended services, upfront cost estima I appreciate the flexibility to drop off and pick up my car at my convenience. The thorough walk-through of recommended services, upfront cost estimates, and progress updates made the whole experience easy and transparent. Great customer service—Joe is the best! More