Gerald Honda of Countryside

Jake was my service technician during my recent visit to Gerald Honda. I needed an oil change. Also an an ongoing issue with my rear brakes howling in reverse was addressed. Brian O'Rourke and Sam assisted Gerald Honda. I needed an oil change. Also an an ongoing issue with my rear brakes howling in reverse was addressed. Brian O'Rourke and Sam assisted Jake with this issue. Our friendly and formative and very professional. Listen to my concerns and attempted to address them. Communication skills at this dealership are excellent. I felt very valued as a Honda Accord owner. Would not hesitate to buy my next car here or have my current one serviced in the future. More

Carlos Betancourt was my Service Advisor/First Contact @Gerald Honda Countryside and was extremely knowledgeable and kind throughout the entire process. My fairly new 2026 vehicle was vandalized (airbag @Gerald Honda Countryside and was extremely knowledgeable and kind throughout the entire process. My fairly new 2026 vehicle was vandalized (airbag stolen and window broken)! State Farm played games with my claim for 12 days! Carlos patiently advised me and State Farm and assured my car was repaired like new on the 13th day when State Farm finally responded with lowball estimate! Without Carlos' support, honesty and expert advice during my claim with State Farm, I might still be waiting on my vehicle! My car was expertly repaired as if it was never broken. Thank you Gerald Honda for employing an exemplary Service Advisor like Carlos who deserves additional recognition. Carlos Betancourt is my go-to Service Advisor for the life of my vehicle! More

Had the CRV I was looking for, used the Costco program, very satisfied with the experience. Terry explained everything very well. very satisfied with the experience. Terry explained everything very well. More

Service Writer explained what will be done Very pleased with your Service Writer Thank you Gerald for a great service experience I will recommend this Dealership to my friends with your Service Writer Thank you Gerald for a great service experience I will recommend this Dealership to my friends More

Terry assisted me throughout the new car purchase via Costco. He was responsive, straightforward and transparent and made the process of buying very easy. Costco. He was responsive, straightforward and transparent and made the process of buying very easy. More

Very helpful and accommodating. Willing to work with us and was very understanding of circumstances Willing to work with us and was very understanding of circumstances More

Daniel Jr was very helpful, thorough and has amazing customer service through the entire process. If you ever need a person at this dealership it’s him! He helped me from beginning to end. Thank you for customer service through the entire process. If you ever need a person at this dealership it’s him! He helped me from beginning to end. Thank you for your time and patience. More

No games or hidden fees. Everyone was super helpful. I didnt feel pressured at all to buy my new car. Great dealership. Everyone was super helpful. I didnt feel pressured at all to buy my new car. Great dealership. More

Gerald Honda of Countryside had the used car that was top on my list for value and looks. I was lucky enough to work with Bob Olisiewicz, an experienced salesman, who had the car ready when I arrived. He mad on my list for value and looks. I was lucky enough to work with Bob Olisiewicz, an experienced salesman, who had the car ready when I arrived. He made buying my new car a relaxed, stress-free experience. Everyone there was professional and a pleasure to work with. I drove off the lot with a GREAT used car, feeling like I’d made some new friends. I can’t recommend Bob and the team at Gerald Honda of Countryside strongly enough. More

Personal very friendly and knowledgeable. Dealership is neat and clean . Terry was easy to work with . Dealership is neat and clean . Terry was easy to work with . More