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Gerald Honda of Countryside

Countryside, IL

4.9
1,886 Reviews

5901 S. La Grange Road

Countryside, IL

60525

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Showing 1,886 reviews

May 02, 2025

This was my 1st Honda purchase and Terry Scudieri made it a great experience. He took the time to explain everything thoroughly and efficiently. I would recommend Terry and Gerald Honda for a new car purchas More

by talvs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
May 01, 2025

I and my wife bought our #2 vehicle from Gerald Honda our Salesman Terry Scudieri was great! His customer service is Excellent plus experience went smoothly as always will definitely recommend Gerald Honda More

by Octavio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
May 02, 2025 -

Gerald Honda of Countryside responded

Octavio, Thanks for being one of our repeat customers. We appreciate the referral and look forward to seeing you at your next service.

May 01, 2025

Rudy did a great job selling me on the CRV, but the stupid sales gimmick from the sales manager totally soured me on your dealership. But when it came time for the sales manager to give me a price, I w More

by Disappointed
Recommend Dealer
No
Employees Worked With
Rudy Lika
May 02, 2025 -

Gerald Honda of Countryside responded

I am sorry that you were disappointed and will review this with the management team.

May 01, 2025

Terry Scudieri was the best. He made our first Honda purchase a pleasant one. He was very friendly, professional and honest. More

by karyni
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
April 29, 2025

Our salesman Daniel De La Torre Jr found us wandering the lot on a very busy day at the dealership and asked us if we needed help. We told Daniel which vehicle we were interested in and we were off on a test More

by tfarrell743
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirk Drapp, JR Del a torre
Apr 30, 2025 -

Gerald Honda of Countryside responded

rfarrell743, We are glad Daniel was able to find you the vehicle you were looking at a great price.

April 22, 2025

Terry tried his best to help us buy the car that best meets our requirements at the most suitable price. He’s also a very nice person! More

by jiayic2289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri, Rich Jaeger
Apr 30, 2025 -

Gerald Honda of Countryside responded

jiayic2289, We are excited that Terry found the vehicle in the price range you needed.

April 15, 2025

I brought my 16 Honda crv for an electrical issue on 12/2. Carlos assured me I had a short in my wiring harness. I picked up car on 12/11 and problem wasn't fixed Carlos stated the problem was the remot More

by jeanjewell11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
CARLOS Betancourt
Apr 15, 2025 -

Gerald Honda of Countryside responded

Jeanjewell11, I am sorry that you are still experiencing issues after your service. We had replaced the L/F Door harness and cleaned the engine harness. We tested the vehicle and everything was working as designed except for starting the vehicle. The remote start had a slight draw and it needed to be removed to start the vehicle properly. We would be happy to help address your concerns with the aftermarket remote start removed. Please give me a call. CSM-Angie

Apr 15, 2025 -

jeanjewell11 responded

Do you know how ridiculous that sounds. Everything works properly now except the car wont start. I found a mechanic who knows how to work on cars. Problem was not remote start and car is starting perfectly every day. My 1 star review stands as written.

Apr 15, 2025 -

Gerald Honda of Countryside responded

Sorry if that sounded strange. (The vehicle would only start with the remote starter. )We are sorry we didn't get the opportunity to correct the situation. Please let us know if we can be of any additional assistance.

Apr 15, 2025 -

jeanjewell11 responded

Why would i ever come back or recommend anyone. When you charged me 900 to not fix the problem. And continue to lie stating it was the remote start when that wasn't the issue. And not even offer me a partial refund for your incompetence.

April 11, 2025

My wife and I had our best car purchasing experience this past Monday when we bought our 2025 CR V. I was refreshing to work with Terry Scudieri! More

by ronduda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich Jaeger
Apr 11, 2025 -

Gerald Honda of Countryside responded

roduda, We are excited to hear you connected with Terry and he was refreshing to work with. We hope you enjoy your new 25 CR-V.

April 11, 2025

Love this dealership. Terry Scudieri was my salesman. Top notch. He knew everything about the vehicle I was looking at. I highly recommend Terry and Gerald Honda More

by ermine-quilts-8l
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Scudieri
Apr 15, 2025 -

Gerald Honda of Countryside responded

ermine-quilts-81, We are happy to hear that Terry provided you with top notch customer service.

April 05, 2025

I had a great buying experience with Daniel De La Torre Jr at Gerald Honda he was very informative and easy to work with I definitely recommend Jr if your looking to buy a car. John Meyering More

by mjmmeyering
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JR Del a torre
Apr 07, 2025 -

Gerald Honda of Countryside responded

mjmmeyering, We are happy the Daniel was able to provide you with a great buying experience. Thanks for the positive review.

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