Gerald Jones Ford
Augusta, GA
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774 Reviews of Gerald Jones Ford
Martin is one the most sincere and talented sales people I have ever had the pleasure of encountering; myself included. I was a highly sought after retail manager for nearly a decade. I've trained countless I have ever had the pleasure of encountering; myself included. I was a highly sought after retail manager for nearly a decade. I've trained countless sales teams. And witness the development of some superb talents, but this guy took sales to it's true height, customer service! He conversed naturally, interceded on my behalf to "haggle" the best price, and went out of his way to ensure me that I was getting an awesome deal and that Bobby Jones would be there for me even after the sale. He has done just that! (without the whole anti-buyers remorse spill -- I can smell it a mile away). Additionally, the service department has held true to, what I thought were, extremely grand expectations. My oil changes are seamless and fast. And the occasional coupon is cool too! I am grateful that Martin has a team around him that supports his excellence and dedication to every detail that's important to me. Thank you for the opportunity to have this experience, Martin. You're one in a million! Warmly, Satisfied Customer Grovetown, GA More
Bobby Nixon got me into the car of my dreams not just a car to drive. I wanted low mileage , fairly new with a smooth ride. I got a 2011 Ford Edge with 18,000 miles on it. Leather seats, tow package, backu car to drive. I wanted low mileage , fairly new with a smooth ride. I got a 2011 Ford Edge with 18,000 miles on it. Leather seats, tow package, backup camera, blue tooth all included. Sirius radio for 3 months to try . 60,000 mile full warranty , oil changes can not believe all the benefits from Bobby Jones Ford. More
My 2005 Ford 500 just rolled over 229,000 miles with mostly routine maintenance. I attribute the durability of this vehicle to the quality of care it receives at Bobby Jones Ford. Shannon Saxon has be mostly routine maintenance. I attribute the durability of this vehicle to the quality of care it receives at Bobby Jones Ford. Shannon Saxon has been my service advisor for quite some time and she goes out of her way to save me time and money when it comes to maintenance and service on my 500. She has saved me countless dollars and lots of frustration by recommending service be done in advance of failure. She goes out of her way to show me the needed work or the part that needs replacing. Thanks to this kind of service my 500 has never seen a wrecker, much less been towed by one. NO ONE touches my 500 for parts, maintenance or service work unless it's at Bobby Jones Ford - tires, batteries, oil changes included! You have one very satisfied customer here!! More
Shannon is the ONLY person we will go to while at BJF. She is professional and she seems to truly care that the work is done right and that you are happy with it. She stays right on top of what is being d She is professional and she seems to truly care that the work is done right and that you are happy with it. She stays right on top of what is being done and makes sure that it gets done on time. More
I emailed and spoke with Mr. Kenneth Thomas on the phone regarding a Camry I was interested in financing. Kenneth informed me that he would be out of the office and arranged for me to meet with Mr. John Bo regarding a Camry I was interested in financing. Kenneth informed me that he would be out of the office and arranged for me to meet with Mr. John Bowers yesterday evening. This was my first visit to the dealership and I was quite impressed with the showroom appearance and the greeting I received from the receptionist and John. John and Kenneth had the car ready for the test drive. Although I did not receive the financing, John was very positive and kind with the news, and offered a “glimmer” of light with points to help me obtain financing for an automobile. Overall, my experience was very pleasant, hopeful and tranquil and I would highly recommend Bobby Jones Lincoln/Ford to anyone in the market for a new and/or used car! Thanks Guys! More
Shannon went above and beyond to answer all my questions that I had about repairs that were needed on my truck. She even found a nail in my tire that I hadn't noticed. She was not only helpful but observent that I had about repairs that were needed on my truck. She even found a nail in my tire that I hadn't noticed. She was not only helpful but observent. She made made my visit NOT so Stressful. Thank you Shannon. More
MS.SHANNON WAS A SWEETHEART. SHE KNEW WHAT THE ISSUE MY TRUCK WAS HAVING JUST BY THE DISCRIPTION I GAVE HER. SHE EVEN CALLED ME DURING THE DAY TO UPDATE ME ON THE PROGRESS OF THE REPAIRS. TRUCK WAS HAVING JUST BY THE DISCRIPTION I GAVE HER. SHE EVEN CALLED ME DURING THE DAY TO UPDATE ME ON THE PROGRESS OF THE REPAIRS. More
Shannon is a lovely young lady and a pleasure to work with. I have know Mrs. Saxon 14 plus years and follow her everywhere. She is very professional. with. I have know Mrs. Saxon 14 plus years and follow her everywhere. She is very professional. More
I have bought four new car in my life and Bobby Mixon is by far the greatest dealer I have ever work with. He never pressure me into buy anything, like I felt form my previous three other dealer. I will rec by far the greatest dealer I have ever work with. He never pressure me into buy anything, like I felt form my previous three other dealer. I will recommend him to all my family and friends. He is very meticulous in every aspect of his job. Keep up the outstanding work. BZ More
This dealership has performed all maintance on all of my vehicles in recent years and my current service writer is Mrs. Shannon Saxon. She is very friendly, knowledgeable and hard working individual and kn vehicles in recent years and my current service writer is Mrs. Shannon Saxon. She is very friendly, knowledgeable and hard working individual and knows what is best for each of my vehiles, when I bring them in for service. She is always in the service bay area and eager to help others and she listens to people and their concerns and usually has a solution to a problem. I have brought several vehicles from this dealership and will continue in the future. Thank you Mrs. Shannon. More