Gerald Jones Subaru

Friendly staff and low stress buying Everything. Everyone was on top of their game.I was very stressed about going in to purchase our first brand new car. The team did amazing by making s Everything. Everyone was on top of their game.I was very stressed about going in to purchase our first brand new car. The team did amazing by making sure we felt welcomed, but not in an over the top, fake way. They genuinely listened to what we were looking for and did everything in their power to accommodate our needs. I am very pleased with how the whole car buying process went for us. Dayren Amacker did an amazing job for us. More

Extremely pleased! I am extremely pleased with the customer service I experienced at Gerald Jones Subaru. I had a unique situation regarding my move back to the states a I am extremely pleased with the customer service I experienced at Gerald Jones Subaru. I had a unique situation regarding my move back to the states after being stationed in Europe for the past 6 years and the management supported my request. Daryen Amaker is a top notch salesman who fended off the "wolves" and delivered on my request to hold the vehicle after purchase until I arrived in country. I was able to score a great deal on the Subaru and Daryen bent over backwards to make the entire process seamless. I must also mention John, the finance manager, who also understood my unique situation and went out of his way to give me plenty of finance options. I highly recommend this dealership, and especially Daryen. I could not be happier with my experience! Thanks, Daryen! More

typical bait and switch so my wife and i both took a personal day off of work to go and check out and buy a car that i had been going back and forth with a salesperson on the so my wife and i both took a personal day off of work to go and check out and buy a car that i had been going back and forth with a salesperson on the phone. we agreed on the price and we drove from charleston, sc which is a 3 hour trip. we called them and told them that we are on our way and one of the salesperson said great and we will have it up front ready to go. well we got there and people were nice to start with but the car was not up front and we had to wait about 15 mins for them to bring it up. my wife and i walked around the car and she saw that the bumper had a big dent in it with paint chips taken off. apparently it had been in an accident. they said, "oh we can fix that for you." online, the bumper pictures of the dent or description was not disclosed and the carfax showed no accident reported. we continued to look and the car had not been detailed. you would think that it would if someone was going to buy it. they said, "oh we can detail it for you after you buy it." after the test drive, the quote came back 1000 more than what we agreed upon. also they acted like they were doing me a "favor" in fixing the bumper at no cost to me. should have done that when you bought it. so recap, drove 3 hours, took a personal, car been in accident, and 1000 more than agreed upon. i walked away from the deal and was not happy. on the way home i could not stop asking "why didnt they fix the bumper?" then it finally dawn of me that if they fixed the bumper it would of showed up in carfax as in being in an accident which would have further decreased the value of the car. they said that they would have fixed at no cost to me but i would have to deal with the fallout of that being on the carfax record to further devalue my investment. very dishonest in my opinion and thank you gerald jones for keeping up with the stereotype of used car salesperson being dishonest and will say anything to sell a car. More

New Forester Dennis and the team were able to meet/exceed our expectations. After weeks of online homework we got the vehicle we wanted at the price we wanted, al Dennis and the team were able to meet/exceed our expectations. After weeks of online homework we got the vehicle we wanted at the price we wanted, all from a local dealer. We were very impressed with Dennis's product knowledge and attention to detail. Super friendly people and kid friendly place. More

Purchasing a New Subaru Forester The salesman David was very knowledgable of the Subaru Forester which gave me the confidence in the dealership. The dealership was clean and the ser The salesman David was very knowledgable of the Subaru Forester which gave me the confidence in the dealership. The dealership was clean and the service department was clean and I look forward to enjoying my Subaru with the Gerald Jones dealership. The finance manager was good at what he does and made the purchase very easy. More