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Gerald Kia of Matteson

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.2
348 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 348 reviews

February 18, 2025

Shelly is usually my advisor and she always does a great job. She’s pleasant and maintains open communication at all times. More

by BDEAR85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly - Service; 5 stars
Report | Print
Feb 19, 2025 -

Gerald Kia of Matteson responded

Thank you for your positive feedback! We're thrilled to hear that you find our service to be excellent and that Shelly consistently provides you with a pleasant experience at Gerald Kia of Matteson. We appreciate your support and look forward to serving you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 18, 2025

Shelly in the Gerald Kia Service Department is great! She is very thorough, friendly and polite. More

by BROB110901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry in Service
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Feb 19, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are so glad to hear that Shelly in our Service Department made a positive impression on you with her thoroughness, friendliness, and politeness. We take pride in providing exceptional service at Gerald Kia of Matteson, and your feedback is greatly appreciated. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 18, 2025

It’s ok the service ok but the price I do not agree with will not buy another car from here More

by LILWODDIE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onteral Woodson, Daniel O'Reilly
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Feb 21, 2025 -

Gerald Kia of Matteson responded

LILWOODIE27 - I understand that not everytime we sell a vehicle the customer is fully satisfied with price. Sometimes the customer wishes they could purchase the vehicle at a cheaper price and that is natural. However - we offer competitive pricing for the value of vehicle you are buying. We do a 151 point inspection, check carfax and title history, take care of all recalls, detail, and then add a Lifetime Warranty to ensure you are protected for years to come. And we stand behind our product! Please feel to reach out to me if there's more I can do to help! I want to keep you as a satisfied customer! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 17, 2025

I appreciate the courtesy and work performed on my car and professionalism of staff at the dealership. More

by LMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repairs
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Feb 17, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your review! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 17, 2025

Always dependable, courteous, professional and excellent service. Highly recommended! I usually work with Robert and have had great success. More

by RCZARNECKI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your review! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 17, 2025

I would like if somebody could explain how some of the things in my car work I have no one to show me and when I ask, they ignore me More

by alyce082808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Gerald Kia of Matteson responded

Alyce082808 - Can you please reach out to me. I would love to have someone go over your features so you can enjoy the benefits of all the great options you have! Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

I am questioning their integrity. ...I had brakes and rotors done twice in the last 5 years...car has less than 20k miles and they are saying I need new brakes and rotors again.. The f More

by VALeRIE.A.ANDERSON
Recommend Dealer
No
Employees Worked With
No
Report | Print
Feb 16, 2025 -

Gerald Kia of Matteson responded

Valerie - I am sorry to hear about your experience in our service facility. Please reach out to me tomorrow so that we can discuss your vehicle needs. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

Service on vehicle was incomplete, spent a lot of money just for the service to not be completed efficiently More

by CARONPATTERSON149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Casino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onteral Woodson, Daniel O'Reilly
Report | Print
Feb 16, 2025 -

Gerald Kia of Matteson responded

Caron Patterson - I read your review. I apologize it sounds like the situation was not handled correctly. Would you please reach out me directly so that I can get involved to get involved and attend to this issue? Please and thank you - Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708-720-8918

February 16, 2025

They did a great job very fast an the staff is very nice,,i love lia More

by mrcooley270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel O'Reilly
Report | Print
Feb 17, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a great experience at Gerald Kia of Matteson and that our staff, especially Lia, made a positive impression. We truly appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 16, 2025

Service manager fully explained the issues and kept me informed each step of the way. More

by MMIMNAUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, service dept
Report | Print
Feb 17, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that our service manager provided you with clear explanations and kept you informed throughout the process. At Gerald Kia of Matteson, we strive to ensure our customers feel supported every step of the way. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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