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Gerald Kia of Matteson

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.2
402 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 405 reviews

February 01, 2025

Went for an oil change and to fix my rear defrost. Sat there for over four hours and all they did was the oil change. Made me pay for a part to fix my rear defrost and never called me back still and i More

by NSALABURA
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I don’t know
Report | Print
Feb 07, 2025 -

Gerald Kia of Matteson responded

Nsalabura - Thank you very much for taking the time to share your experience with me. Here at Gerald Kia of Matteson, we pride ourselves on customer satisfaction, and your recent experience with our staff does not reflect that. I would love the opportunity to get involved with your particular situation in order to help you get the service you deserve in an efficient manner and find out exactly where we missed the mark. Please feel free to contact me directly at my office, mobile or email at your earliest convenience. Thank you once again. Joshua Breen General Manager Gerald Kia of Matteson jbreen@geraldauto.com 708.720.8918

February 01, 2025

Great customer service Great customer service great customer service Great Great Great customer service No more to say More

by nhansbrough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Casino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onteral Woodson
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Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the great customer service you received at Gerald Kia of Matteson. We look forward to welcoming you back for your next visit! Sincerely, The Team at Gerald Kia of Matteson

February 01, 2025

I was treated very well. The people were very friendly and they also were extremely Helpful More

by pjm7725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're so glad to hear that you felt well-treated and found our team at Gerald Kia of Matteson to be friendly and helpful. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 01, 2025

Fast friendly efficient service! Time is valuable in my line of work. So when I encounter businesses that have the same values and great service, it's a no-brainer. More

by kraeflowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear you experienced fast, friendly, and efficient service at Gerald Kia of Matteson. We understand the value of time, and we strive to provide our customers with the best possible experience. We appreciate your support and look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 01, 2025

These rates are dead wrong Read reviews don’t look at the stars ⭐️ the stars shows 4 or 5 once you read the reviews the stars doesn’t match the reviews. Be careful when reading their ratings READ More

by blesstee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
February 01, 2025

I was treated good a the time they said it would take to fix my car was accurate and except able More

by JCWHEELE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person was great
Report | Print
Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! I'm glad to hear that you had a positive experience at Gerald Kia of Matteson and that the estimated time for your car repair was accurate and acceptable. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Team at Gerald Kia of Matteson

January 31, 2025

The whole staff was very accommodating and they took the time to explain everything and answer any questions More

by burkeyman1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff at Gerald Kia of Matteson was accommodating and took the time to address all your questions. Your satisfaction is our priority, and we appreciate you sharing your experience. We look forward to welcoming you back the next time you need assistance! Sincerely, The Team at Gerald Kia of Matteson

January 31, 2025

Great job, they all were very accommodating and knowledgeable about service. I appreciated the eye contact, offers for beverages, all around great customers service 👍🏾 More

by YAKIRACARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that our team provided you with accommodating and knowledgeable service at Gerald Kia of Matteson. It's great to know that you appreciated the little touches like eye contact and beverage offers. We strive to create a welcoming environment for our customers. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

January 31, 2025

They have fast, efficient, and nice customer service. They are to the point and helpful. More

by evetteperez70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced fast, efficient, and friendly customer service at Gerald Kia of Matteson. Our team strives to be helpful and to the point, and your feedback is greatly appreciated. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

January 31, 2025

Everyone in the service department is helpful and knowledgeable. They take great care of my car. More

by REALBLONDE1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
Report | Print
Feb 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words! We're thrilled to hear that our service department has been helpful and knowledgeable in taking care of your car. At Gerald Kia of Matteson, we strive to provide the best service possible, and your feedback is greatly appreciated. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

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