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Gerald Kia of Matteson

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
570 Reviews
Welcome to the Gerald Kia of Matteson website, a fast and convenient way to research and find a vehicle that is right for you. Whether you are looking for a new or pre-owned Kia car, truck, or SUV you will find it here. We have helped many customers in or near Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley find the Kia of their dreams! We know that prospective customers are extremely well educated when researching their next vehicle. Gerald Kia of Matteson has made it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and pre-owned specials for additional savings on your next vehicle. As a premier Illinois Kia dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Gerald Kia of Matteson online and offline customers enjoy vehicle specials every day. We offer Kia service & parts, an online inventory, and outstanding financing options, making Gerald Kia of Matteson a preferred dealer serving Matteson, Frankfort, Park Forest, Tinley Park, Orland Park, Joliet and Bradley area Kia buyers. Ready to set up a test drive? Visit our Orland Park area Kia dealership in Matteson, IL today!
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5501 Miller Cir Dr

Matteson, IL

60443

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Showing 570 reviews

August 01, 2025

Good experience. Did everything that was described. Okay, Pete and his team are great and treated me good. Good communication. More

by durhamjames56
Recommend Dealer
Yes
Employees Worked With
Pete
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Aug 01, 2025 -

Gerald Kia of Matteson responded

Thank you for your review, James! We’re happy to hear you had a good experience at Gerald Kia of Matteson. It's great to know that Pete and the team provided excellent service and communication. We appreciate your feedback and hope to see you again soon. Sincerely, The Team at Gerald Kia of Matteson

August 01, 2025

Great staff and very quick service! They diagnosed the issue and had me on the road quickly. More

by jmihas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 01, 2025 -

Gerald Kia of Matteson responded

Thank you for your review! We’re pleased to hear that you had a positive experience with our staff and that we could get you back on the road quickly. Your satisfaction is our priority at Gerald Kia of Matteson. We look forward to assisting you on your next visit. Sincerely, The Team at Gerald Kia of Matteson

July 31, 2025

Great service! Pete was very helpful and I was able to get exactly what I needed done in just one visit. More

by NATALIE_FLORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete
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Aug 01, 2025 -

Gerald Kia of Matteson responded

Thank you, Natalie! We’re glad to hear that you had a great experience at Gerald Kia of Matteson and that Pete was able to assist you effectively. It’s wonderful to know we met your needs in just one visit. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

July 31, 2025

Great staff and very quick service! They diagnosed the issue and had me on the road quickly. More

by campbellb219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Aug 01, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We truly appreciate your kind words about our staff and the quick service you received at Gerald Kia of Matteson. We're glad to hear that we could diagnose the issue and get you back on the road quickly. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

The service department wa great and easy to get too. The service techs were nice. More

by CCBROWN24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We’re pleased to hear you had a positive experience with our service department at Gerald Kia of Matteson. Our team works hard to make sure every visit is smooth and enjoyable. We look forward to welcoming you back next time. Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

Highly satisfied with prompt service provided. Courteous customer service. Excellent customer waiting area along with free beverages provided. More

by SAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2025 -

Gerald Kia of Matteson responded

Thank you for your review! It's great to hear that you were highly satisfied with the prompt service and courteous customer service at Gerald Kia of Matteson. We're glad you enjoyed our waiting area and complimentary beverages. We look forward to assisting you again on your next visit. Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

Perfect customer service , Shelly gave me all of the information i asked for. Would recommend to any one of my family members. More

by shaunbc7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Casino
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Jul 29, 2025 -

Gerald Kia of Matteson responded

Thank you, Shaun! We are happy to hear that Shelly provided you with perfect customer service and all the information you needed. Your recommendation means a lot to us at Gerald Kia of Matteson, and we look forward to assisting you and your family in the future. Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

Friendly fast courteous personal always willing to go the extra mile explains the services that you have requested and asks if any other services are required More

by avanjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris shelly
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Jul 30, 2025 -

Gerald Kia of Matteson responded

Thank you for your feedback! We're glad to hear about your positive experience with our team at Gerald Kia of Matteson. It's great to know that you found our service friendly and thorough. We appreciate your support and look forward to assisting you again in the future! If you have any additional needs, feel free to reach out. Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

They made the repairs I could afford . thank you for that. Shelly was very helpful and polite More

by rozwhitlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly in the service dept
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Jul 31, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words, Roz! We're glad to hear that you were satisfied with the repairs and that our team's assistance, particularly Shelly's, met your needs. We appreciate your feedback and look forward to serving you again at Gerald Kia of Matteson! Sincerely, The Team at Gerald Kia of Matteson

July 29, 2025

l remain unsatisfied on the answer l received regarding the package l purchased for oil changes and tire rotation. l was not given an agreement and the dealership has not provided the documentation that th More

by JACQUELYNBALDWIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in service
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Jul 31, 2025 -

Gerald Kia of Matteson responded

Thanks for the feedback and the time it took. We never want a client not satisfied and followed up with our finance department. You do have a maintenance contract for oil changes for certain. It expires 10/6/28 or 75,000 miles. This info is in your file for future use and we also texted the info to you as well. Sorry for any confusion and thank you for being our client! You are important to us. Sincerely, The Team at Gerald Kia of Matteson

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