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Gerald Kia of Matteson - Service Center

Matteson, IL

4.4
281 Reviews
Call Service Center (708) 720-8999

281 Reviews of Gerald Kia of Matteson - Service Center

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March 04, 2025

It was a good experience. Everyone was courteous and helpful. I always feel comfortable working with the team at Gerald Kia More

by JOHNGOLLIDAY
Recommend Dealer
Yes
Employees Worked With
Shelly
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Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words, John! We're thrilled to hear that you had a good experience with our team at Gerald Kia of Matteson. We strive to create a comfortable and helpful environment for all our customers. We look forward to seeing you again! Sincerely, The Team at Gerald Kia of Matteson

March 02, 2025

no problems ,,, good service ,,,on time ,,, knowledgeable associates ,,, courtesy beyond expectations,,, clean dealership,,,very accommodating!!!! More

by JIMMYBSR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service people in main garage
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Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review, Jimmy! We truly appreciate your kind words about the service you received at Gerald Kia of Matteson. It's great to hear that our knowledgeable associates and clean environment made such a positive impression. We look forward to welcoming you back in the future! Sincerely, The Team at Gerald Kia of Matteson

March 02, 2025

Extremely efficient and in a timely manner. I was in and out within an hour. More

by kimber325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know the cashier's name
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Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your positive feedback! We're thrilled to hear that your experience at Gerald Kia of Matteson was efficient and timely. Our team strives to provide excellent service, and we'll be sure to share your kind words. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

March 02, 2025

I would highly recommend this dealership. Great customer service. During the duration of my car repair, I received prompt responses and updates. More

by ALEXISWALKER1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
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Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you so much for your wonderful review, Alexis! We greatly appreciate your kind words about the customer service you received during your car repair at Gerald Kia of Matteson. It's fantastic to hear that you found our team to be responsive and helpful. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 28, 2025

always a welcoming atmosphere. Very informative,. Shelley is always amazing! I honestly will not go to another Kia location. More

by CHAVERS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly
Report | Print
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your kind words! We are thrilled to hear that you enjoyed your experience at Gerald Kia of Matteson and found our atmosphere welcoming. It's wonderful to know that Shelley made such a positive impact on your visit. We look forward to seeing you again and appreciate your loyalty to our dealership! Sincerely, The Team at Gerald Kia of Matteson

February 28, 2025

Great customer service My experience at Kia has always been for the most part very pleasant and hassle free .. no complaints at all great customer service! More

by TRINAP05
Recommend Dealer
Yes
Employees Worked With
Robert
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Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We are thrilled to hear that your experiences at Gerald Kia of Matteson have been pleasant and hassle-free. Our team takes pride in providing excellent customer service, and it's great to know that it shows. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 28, 2025

He was courteous, cooperative, explained what he was going to do. I had a ride home and someone came to pick me up afterwards. It was excellent. More

by JUANAMAE
Recommend Dealer
Yes
Employees Worked With
Robert Garner
Report | Print
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team at Gerald Kia of Matteson. It's great to know that our courteous service and transportation options met your needs. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

Customer service was excellent treated me with the upmost courtesy all the respect that a customer wish for and would like and very helpful More

by DILLARDCHARISSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name of the person in service the lady with the shoe on her foot extra shoe boot
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Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We're thrilled to hear that you experienced excellent customer service at Gerald Kia of Matteson. Our team strives to treat every customer with courtesy and respect, and it's great to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

The staff at Gerald Kia is always great. I am there very regularly. I always get satisfaction and feel welcome. More

by DEONDRE101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onteral Woodson, Daniel O'Reilly
Report | Print
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful feedback! We truly appreciate your kind words about our team at Gerald Kia of Matteson. It's great to hear that you consistently feel welcome and satisfied during your visits. We look forward to seeing you again soon! Sincerely, The Team at Gerald Kia of Matteson

February 27, 2025

was a pleasant experience they treat customers right overall the sales guy there super knowledgeable. More

by basketballbobbydixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Casino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamir Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Bucey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Onteral Woodson, Daniel O'Reilly
Report | Print
Mar 05, 2025 -

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at Gerald Kia of Matteson and that our sales team provided you with knowledgeable service. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

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