239 Reviews of Gerald Kia of Matteson - Service Center
I was treated very well. The people were very friendly and they also were extremely Helpful The people were very friendly and they also were extremely Helpful More
Time for a routine oil change was one and a half hours which seems excessive. I took the dealer’s oil change package when I leased the car and was lead to believe that the service would be completed with which seems excessive. I took the dealer’s oil change package when I leased the car and was lead to believe that the service would be completed with a minimum of wait time. Car windows were not washed on a snowy, messy day and the washer fluid was not refilled. These things are done at my local 10 Minute oil change shop as part of their service. I would be better off going there. More
I asked for a complimentry car wash and did not get it. After 10000 miles i should not have had to have my brakes resurfaced there's obviously something wrong there After 10000 miles i should not have had to have my brakes resurfaced there's obviously something wrong there More
Service was good but took an extremely long time to complete . There wasn't a status update until the car was ready which took about 5 hours to complete. complete . There wasn't a status update until the car was ready which took about 5 hours to complete. More
A good job my blower is functioning properly thank you for the service and care for the service and care More
The associates here are awesome. I will say that EVERYONE needs to be trained on the newer models that are being sold and need to be ready to address issues that do occur. However th I will say that EVERYONE needs to be trained on the newer models that are being sold and need to be ready to address issues that do occur. However that is no fault to them unless they were trained properly. More