Gerald Kia of Matteson - Service Center

cost for service While the employees of the dealership are great, the cost for a cabin filter and a basic oil change was rather costly! I believe I paid at least $50 i While the employees of the dealership are great, the cost for a cabin filter and a basic oil change was rather costly! I believe I paid at least $50 in labor costs. More

GREAT!! THE SERVICE TEAM IS ALWAYS PROFESSIONAL AND COURTEOUS. THEY LISTEN TO MY ISSUES AND ALWAYS TRY TO RECTIFY ANY PROBLEMS THAT I HAVE HAD NO MATTER HOW M THE SERVICE TEAM IS ALWAYS PROFESSIONAL AND COURTEOUS. THEY LISTEN TO MY ISSUES AND ALWAYS TRY TO RECTIFY ANY PROBLEMS THAT I HAVE HAD NO MATTER HOW MINOR. I DO NOT HAVE ANY COMPLAINTS AT ALL ABOUT THE SERVICE OR THE TEAM AT KIA AND WOULD GLADLY RECOMMEND TO OTHERS. More

Excellent service The service person always takes time to explain the service and what was completed. I appreciate the time spent and that my car is washed afterwards. The service person always takes time to explain the service and what was completed. I appreciate the time spent and that my car is washed afterwards. More

Great service I've been a customer of hawkinson Kia for years and the service is always great they explain everything so there's no misunderstandings thanks I've been a customer of hawkinson Kia for years and the service is always great they explain everything so there's no misunderstandings thanks More

Service experience well done The wait was a little unexpectedly long a/c a service campaign issue. We were notified and agreed to the extra two hours. But after three emails and c The wait was a little unexpectedly long a/c a service campaign issue. We were notified and agreed to the extra two hours. But after three emails and calls reminding us of our appointment, a word that we might be in for a factory service advisory and a three hour appointment would have helped us prepare for the wait. We are not aware of any quick service lane, as mentioned below. More

Awesome Job Bill got my car finished in one trip, I appreciate that since I work and was not sure when I could come back. Great Job Bill got my car finished in one trip, I appreciate that since I work and was not sure when I could come back. Great Job More

Very friendly and attentive Very willing to work on car and friendly..car completed in a quick manner..also went out of way too wash car..wipers a little pricey Very willing to work on car and friendly..car completed in a quick manner..also went out of way too wash car..wipers a little pricey More

Excellent as always I trust the expertise at Hawkinson and that is why I drive 45 min to this dealership. Whenever I need servicing I contact Hawkinson for great service I trust the expertise at Hawkinson and that is why I drive 45 min to this dealership. Whenever I need servicing I contact Hawkinson for great service and fair prices. More

oil change service the oil change service work was done on time and also included a phone call to see if I needed any additional services. Great customer service the oil change service work was done on time and also included a phone call to see if I needed any additional services. Great customer service More

Oil change Got my oil changed and had no issues. They have recommendations on service needed but weren't pushy when I said no thanks, which is nice. Also liked t Got my oil changed and had no issues. They have recommendations on service needed but weren't pushy when I said no thanks, which is nice. Also liked that i wasn't pressured to trade in my car. More