Gerald Kia of Matteson - Service Center

Shelly handle everything with professionalism and speed. She was able to get the door fixed without issues She was able to get the door fixed without issues More

The dealership was fast and efficient and great with communication. The experience was easy and Chris was very helpful. communication. The experience was easy and Chris was very helpful. More

Positive informative great customer service Shelly is your number one person keeping me in the loop sharing all significant details your number one person keeping me in the loop sharing all significant details More

Great communication from the first phone call until I picked up the car. Could not have had a better experience. picked up the car. Could not have had a better experience. More

ok. There was a problem,. Measure of a business is how problem is addressed by the business and how problem was resolved. Resolved quickly and pleasan There was a problem,. Measure of a business is how problem is addressed by the business and how problem was resolved. Resolved quickly and pleasantly. Peter, my service rep, is extraordinary. Pleasane, efficient. Problem, idfentified before holiday, I was asked to come in to Gerald soon after. I arrived 7, Tuesday, problem resolved by 8. Like I stated before, extraordinary representative, extraordinary service; Gerald Kia. I love my KIA!! More

Chris was excellent. He got us in and out quickly. He was also very accommodating. He got us in and out quickly. He was also very accommodating. More

They’re friendly and will make sure your car is taken care of properly in a timely manner. care of properly in a timely manner. More

Everyone makes you feel welcome. Was there last week for a recall. Went into the showroom, I got hugs from Aaron and Josh and both spent time asking how i was and how I like my car , Was there last week for a recall. Went into the showroom, I got hugs from Aaron and Josh and both spent time asking how i was and how I like my car , it's refreshing! More

Was received at my appointment time without delay. Warmly greeted it was explained what would be done and an approximate time of completion. I was offered transportation home which I declined. I la Warmly greeted it was explained what would be done and an approximate time of completion. I was offered transportation home which I declined. I later received a text message letting me know the service to my vehicle was completed sooner than expected. More

Antenna problem, damaged by Gerald, was remedied perfectly. However, beep, indicating doors are locked no longer works. I have to return to get this remedied. Again perfectly. However, beep, indicating doors are locked no longer works. I have to return to get this remedied. Again More