Gerald Kia of Matteson - Service Center

Very nice was offered snacks and refreshments. The service was done quickly as well. I will be coming back. The service was done quickly as well. I will be coming back. More

Service was good, only problem when you come there you already paying high price for service. For being a faithful customer there should be some rewards. Only thing you want to do bug you about buying a n already paying high price for service. For being a faithful customer there should be some rewards. Only thing you want to do bug you about buying a new car, if I could afford it maybe but not on my retirement salary. More

Great service, done in a timely manner. Good communication about the progress and results of the service. Friendly and accommodating! Good communication about the progress and results of the service. Friendly and accommodating! More

Peter was so helpful. The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling The only problem I had was when I scheduled the appointment for service the young lady misquoted my 60000 mile service for about $282. I kept telling her that didn't sound right. When I got to the dealership I found out she basically scheduled a high end oil change. I wish the dealership had done something to compensate me for the misinformation. More

So far I been pleased with my service I have been able to get an appointment in timely manner. The staff is friendly get an appointment in timely manner. The staff is friendly More

To Greald Kia in Matteson. ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock ..thanks Robert, Shelly, and Team for taking care of my Kia. My car is always in good hands at Gerald Kia in Matteson. #youallrock More

Returned 3 times to get the service, and they tried to charge me for their error. charge me for their error. More

The service staff is very nice and friendly. Each time I come in I feel welcome and comfortable. Each time I come in I feel welcome and comfortable. More

Rather not. Done Nice ?? Job was completed my car was returned the way I bought it in. Done Nice ?? Job was completed my car was returned the way I bought it in. More

Had my car for almost a month, thought they figured out the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issu the issue with the turbo, put a new part in. It didn't fix the issue. Still charged me about 75% of the cost of the new part that didn't fix the issue. Peter was receptive and helpful More