Gerardos Foreign Car Service & Sales

Wouldn't WASTE my time again. I inquired about a vehicle they were selling. First a generic email responded. After a few day, I had to reach out to Emma to see if the car was avai I inquired about a vehicle they were selling. First a generic email responded. After a few day, I had to reach out to Emma to see if the car was available and ask a few questions about it. At first, the communication was there. Emma answered most of my questions. Once I requested a video of FaceTime to view the vehicle, that when the dodging started. First was they were busy, then it was passing my number to someone else because they know about the car more. Never heard back from anyone. Emma stopped responding. Horrible customer service which is probably the vehicle hasn't sold or there is a major issue with it. Would have appreciated if they were forward with me instead of ghosting me. More

A pleasure to buy a car at this dealership! We have been looking for a specific car for many months. I was actually hesitant to go into Roslindale since it was a longer driver than other dealer We have been looking for a specific car for many months. I was actually hesitant to go into Roslindale since it was a longer driver than other dealerships, in the city, and I was not familiar with the dealership. I am so glad I went - in a matter of 4 days we had the car we were hoping for in our driveway! Scott was great - very knowledgeable and proud of what he does and where he works. He gave me a tour of the shop, introduced me to everyone, and ultimately did everything to make the experience a great one. My husband went in separately to test drive the car and had a similar experience. I would absolutely buy from them again. My only words of warning - limited parking at the dealership! Drive the smallest car you can when you go.:) More