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Germain BMW of Naples - Service Center
Naples, FL
1,063 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,063 Reviews of Germain BMW of Naples - Service Center
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May 31, 2024
I have been working with Rhoel at Germain BMW for over 10 years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! years and he has always been awesome! Very thorough, kind and excellent at his job. I actually look forward to seeing him! More
by Kimacobbkim cobb
May 31, 2024
Great service. Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! Especially Charles Griffith - he is super helpful and is truly customer focused. Highly recommended! More
by bruce_ernst
Employees Worked With
May 24, 2024
Rhoel Gray is outstanding. I have been dealing only with him for 10 years. I trust him to handle my 2001 Z8 and my BMW 530 I have been dealing only with him for 10 years. I trust him to handle my 2001 Z8 and my BMW 530 More
by Jerry.buccino
Employees Worked With
May 22, 2024
We continue to be so pleased with Germain BMW! We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his p We love the cars but we really LOVE Rhoel Gray! Absolutely the best service manager EVER! Patrick Godard is also five star and we appreciate his patience! More
by leewillisgroup
May 20, 2024
Great service from check-in to check out, professional, courteous...wouldn't trust my vehicle to be serviced anywhere else. courteous...wouldn't trust my vehicle to be serviced anywhere else. More
by PS
Employees Worked With
May 20, 2024
Required service and the dealership was willing to negotiate price. Christine Barta did a great job in helping us recover some costs. We appreciate the dealership working with us. negotiate price. Christine Barta did a great job in helping us recover some costs. We appreciate the dealership working with us. More
by K.derousse
Employees Worked With
Christine Barta
May 16, 2024
Chris Barta in Service did a great job helping me when my car was in for service. Arranged for loaner, and when my car wasn't going to be ready until late, advised me to keep the loaner, and not deal with th car was in for service. Arranged for loaner, and when my car wasn't going to be ready until late, advised me to keep the loaner, and not deal with the rush hour traffic; just come the next morning. I so appreciated that! More
by givernygirl
Employees Worked With
Chris Barta
May 13, 2024
Germain BMW of North Naples is wonderful! They always make sure that my car is serviced properly and up to date! My service advisor is Rhoel Gray and he is the best! He has been taking care They always make sure that my car is serviced properly and up to date! My service advisor is Rhoel Gray and he is the best! He has been taking care of me and my family for years now! So professional and accommodating! Lucky to have him! 👍🚗 More
by gmimi657
Employees Worked With
May 09, 2024
Germain BMW has a 5 star rating from myself and my husband. We took our M2 to be serviced and they were extremely thorough. They even sent a video text to my phone pointing out important details. Ask husband. We took our M2 to be serviced and they were extremely thorough. They even sent a video text to my phone pointing out important details. Ask for Christine Barta, our service advisor, she will take GREAT care of you. Kimberly Gratkowski / Marco Island More
by whoopthatskankyho
Employees Worked With
Christine Barta
