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Germain Honda of Surprise - Service Center

Surprise, AZ

4.8
558 Reviews

558 Reviews of Germain Honda of Surprise - Service Center

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February 12, 2021

My service advisor is David McKee, he has always done a top notch job on all my car issues.. He is professional but also kind and caring. I know he will take care of my concerns .. David, thank you for a More

by 2cats4us1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McKee
February 10, 2021

Great job by David McKee, he has been my Service Advisor for the past 4 years. David is honest and keeps me posted on what necessary services I need on both of my cars. More

by dlbeardsworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Card
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Facundo
February 07, 2021

Just had my oil changed out at the Surprise Honda. They did a really great job at getting me in and out with completing my service in a professional way. Larry Orris was there to answer any questions and m More

by Cheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Orris
February 05, 2021

Great job by David McKee when I got new tires on my Accord on Wednesday, Feb. 3. Really appreciate his help. Good experience. John Baie More

by baieline
Customer Service
Recommend Dealer
Yes
Employees Worked With
David McKee
February 04, 2021

Brand new to the area and to this Honda dealership. Made an appointment for Tuesday, February 2nd, for an oil and filter change. My service tech, Larry Orris, was very cordial, knowledgeable and explained More

by Max Oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Orris
February 03, 2021

I’ve always been treated well. Dave McKee is wonderful and always takes good care of my car while keeping my best interests in mind More

by Rfscms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sasha
January 30, 2021

David McKee was great. He took care of my every need. He is one of the reasons I stay with Honda. I was really worried about some issues with my car. Davie took care of all issues. More

by whiterockscox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McKee
January 30, 2021

SERVICE ADVISOR, LARRY ORRIS, WAS SO HELPFUL. CALLED AND UPDATED US, KEPT US INFORMED. WENT OVER PAPERWORK, LISTENED AND ANSWERED OUR QUESTIONS. IN THE FUTURE WILL RETURN , AND ASK FOR LARRY. More

by Granny
Recommend Dealer
Yes
Employees Worked With
Larry Orris Service Advisor
December 21, 2020

Excellent service. Fast and efficient. All questions answered. Waiting area was clean and allowed for social distancing. Was kept informed of the status of my service until it was completed. More

by thomaswshort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tormollan
December 16, 2020

Excellent Service. Al is always courteous and effective. The waiting area is large and clean and offers free coffee and water. Thank you! Bob and Shirley Caine More

by bobcaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al
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