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Germain Hyundai

Columbus, OH

Overview
Employees
Reviews
4.9
1,092 Reviews
With a large inventory of new, used and certified pre-owned Hyundai models, an exceptional service department with state-of-the-art facilities, and a team of caring automotive professionals dedicated to you, Germain Hyundai is here to service all of your Hyundai needs.
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,092 reviews

November 04, 2024

Buy from Rich Heighley, new car sales. He goes above all the rest. Very friendly and helpful, More

by Dray849
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Heighley
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Nov 04, 2024 -

Germain Hyundai responded

We're elated that Rich went above and beyond to assist you! Thank you for the fantastic review and for being a Germain Hyundai customer!

October 31, 2024

Very professional service. Staff shows great concern for customer care by explaining everything prior to work being done. More

by mhanna460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
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Oct 31, 2024 -

Germain Hyundai responded

Thank you for highlighting the professionalism and customer care at Germain Hyundai! We're glad to know our team provided clear explanations before starting any work. We appreciate your feedback and look forward to serving you again!

October 28, 2024

The service was excellent I arrived early Iwas escorted to th2 desk,everyone was busy. Chad looked up and asked me to move to his desk and he would take me next. He took my info and offered a courtesy carw More

by carolynjrhodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad at the service. I forget the name of the girl that guided my car ib and took me to the service desk
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Oct 28, 2024 -

Germain Hyundai responded

Carolyn, we're delighted to hear Chad and the Germain Hyundai team provided you with excellent service. Thank you for sharing your experience!

October 24, 2024

Professional, knowledgeable, customer satisfaction is the priority. Felt comfortable and not pressured at all. Will definitely come back and recommend to friends and family More

by hesslerchuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MJ, Hanna, finance manager
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Oct 24, 2024 -

Germain Hyundai responded

We're delighted to hear you felt comfortable and well taken care of at Germain Hyundai. Thank you for your kind words and recommendations! We look forward to seeing you again in the future.

October 18, 2024

Once again Rich was great helping me with the maintenance on my car. His knowledge on the product is really great. Thank you Rich. More

by gha200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Hardinstien.
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Oct 21, 2024 -

Germain Hyundai responded

We're delighted to hear that Rich provided excellent assistance with your car maintenance at Germain Hyundai. His expertise is truly appreciated, and we're glad you had a positive experience!

October 17, 2024

Easy to schedule all my service needs , very helpful in keeping my Hyundai in tip top shape! More

by Bodean1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Bricker
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Oct 18, 2024 -

Germain Hyundai responded

It was our pleasure to assist you. Thank you from all of us here at Germain Hyundai!

October 10, 2024

Germain dealership is great. Everyone is very friendly and very helpful. I especially appreciated the service manager Todd’s extra help to learn how to increase the volume of my More

by hsorrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane andrews, Kayla Longwell, Larry Scott
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Oct 10, 2024 -

Germain Hyundai responded

We're happy to hear that Todd and the Germain Hyundai team provided such helpful service. Thank you for sharing your experience with us!

October 08, 2024

Very smooth total experience from time I drove in for service. Great service representative.. very timely repair made and service was explained and representative escorted to my car More

by Wdougpyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
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Oct 09, 2024 -

Germain Hyundai responded

We're delighted to hear that your service experience was smooth and efficient at Germain Hyundai, Doug. Our team takes pride in providing timely repairs and clear communication, so it's great to know we met your expectations!

October 03, 2024

John is very nice and professional. I dealt with John another time and he was always professional. I had my car serviced there many times and never had problems. Because I like their More

by Lesbelle135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 04, 2024 -

Germain Hyundai responded

Thank you for sharing your experience with us at Germain Hyundai! We're delighted to hear that John's professionalism and our service have made it worth the drive. We look forward to continuing to provide excellent care for your vehicle!

September 28, 2024

They get your vehicle in promptly, have great communication throughout your service and Chad went above and beyond to take care of us. Highly recommend this dealership. More

by tamaram1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Sep 30, 2024 -

Germain Hyundai responded

Thank you for the high recommendation! We're glad to hear Chad and our Germain Hyundai team provided excellent service and communication. We appreciate your support!

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