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Germain Hyundai

Columbus, OH

4.9
1,050 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,050 reviews

March 08, 2024

I was greeted with friendliness and wasn’t pushy and took his time to help me. He also had compassion. You can tell he just wanted the customer to be happy no matter what if he didn’t sale a car to you. I to More

by wynidamsearcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
Mar 08, 2024 -

Germain Hyundai responded

We're so glad to know that you had a positive experience with our team at Germain Hyundai. We always strive for customer satisfaction and it's great to see we achieved this during your visit. Thank you for the encouragement, we'll definitely keep up the good work!

March 08, 2024

Best dealership experience I’ve had. Quick, clean, polite, great communication. I drove a bit extra to get there and am glad I did. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who checked me in, chad
Mar 08, 2024 -

Germain Hyundai responded

Val, we're so glad to know that you had a great experience at Germain Hyundai! It's wonderful to see your drive was worth it. Thanks for the positive feedback! We are here for anything else you might need down the road!

March 06, 2024

They are doing a great Job working to fix my car issues. Very easy to work with them and their customer service is wonderful. More

by jwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service management
Mar 06, 2024 -

Germain Hyundai responded

We're glad to know our team at Germain Hyundai is providing you with excellent service and making the process of fixing your car easy. Thanks for sharing this positive feedback!

March 04, 2024

John Bricker is my service advisor and he is extremely helpful and good. When he is not available or working, at least to me, is impossible to get an appointment. More

by gracebf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
Mar 04, 2024 -

Germain Hyundai responded

We're glad to know that John has been so helpful during your visits at Germain Hyundai! We'll work on improving our appointment availability for when he's not around. Thanks for the feedback!

March 02, 2024

It was a pleasure to shop at Germain Hyundai dealership everyone throughout the purchase was very helpful with the process . my salesman, Willard Judd was very knowledgeable and spent all the time I needed More

by Robertloughry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Williard Judd (Sales Consultant), Kayla Longwell, Craig Imler, Larry Scott
Mar 04, 2024 -

Germain Hyundai responded

Robert, we're delighted to know that you had a smooth experience at Germain Hyundai and found Willard's assistance helpful. Thanks for choosing us!

March 01, 2024

The people i encountered were very friendly and helpful. The recall was done in a timely manner. More

by CPPTHJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Mar 01, 2024 -

Germain Hyundai responded

Thank you for this high-star review of Germain Hyundai! We hope you have a lovely day!

February 28, 2024

Todd was fantastic at explaining the process, which made it quick and easy. The waiting room is also very nice and comfortable so I didn't mind waiting. Definitely recommend! More

by Rubeck22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
Feb 28, 2024 -

Germain Hyundai responded

We're glad to know that Todd was able to make your experience at Germain Hyundai a smooth one. Thanks for recommending us and enjoy the ride!

February 28, 2024

Excellent service visit, exceptional service department issue was checked part to be ordered. Excellent waiting room facilities, staff very helpful & friendly. More

by Kaytl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox service manager
Feb 28, 2024 -

Germain Hyundai responded

Kaytl, we're glad to know you had an excellent service visit at Germain Hyundai! Our team is always here to provide exceptional assistance. Thanks for the positive feedback!

February 16, 2024

Great service staff very nice and courteous service area is clean and car ready on time More

by mbankboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Fox
Feb 16, 2024 -

Germain Hyundai responded

Thank you for your confidence in Germain Hyundai, and for your business. We are grateful to have you as a customer!

February 12, 2024

5 stars for Chad at Germain today. He was friendly, efficient and answered all my questions. More

by Nicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Tipple
Feb 12, 2024 -

Germain Hyundai responded

Nicholas, it's wonderful to hear you enjoyed working with Chad at Germain Hyundai! Thanks so much for supporting our team and leaving us a five-star review.

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