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Germain Hyundai

Columbus, OH

4.9
1,054 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,054 reviews

March 30, 2024

Mr. Todd Fox was more than professional explained all the processes to me. I enjoyed working with him very much four stars. More

by lmcdanel62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Fox
Apr 01, 2024 -

Germain Hyundai responded

We're glad to know that Todd provided you with a great experience at Germain Hyundai. Thanks for your review! We are here for anything else you might need down the road!

March 28, 2024

From the time I pulled into the dealership I was treated kindly and professionally. Overall a nice experience. More

by Jodedeck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Mar 28, 2024 -

Germain Hyundai responded

Jodedeck, we're glad to know you had a pleasant experience at Germain Hyundai. Thanks for the kind words and your support!

March 20, 2024

Always professional and courteous. Try to get you in and out quickly which is what I want. Feel like they care about you as a customer. Have been a loyal customer for 10+ years. Will a More

by Barb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane and Gerald
Mar 21, 2024 -

Germain Hyundai responded

Barb, we're so grateful for your loyalty over the years at Germain Hyundai. It's always our goal to provide efficient and caring service. Thank you for continuing to choose us and referring others!

March 16, 2024

I always get excellent service when visit. Destiny went above my expectations she was able to get my car in for a new battery. She rocks! Thanks Destiny I was able to achieve all my goals toda More

by Glamma Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Mar 18, 2024 -

Germain Hyundai responded

We're so glad to know that Destiny was able to assist you with your car battery at Germain Hyundai! It's always our goal to exceed expectations. Thanks for the review and we look forward to serving you next time you're in need!

March 08, 2024

I was greeted with friendliness and wasn’t pushy and took his time to help me. He also had compassion. You can tell he just wanted the customer to be happy no matter what if he didn’t sale a car to you. I to More

by wynidamsearcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Imler
Mar 08, 2024 -

Germain Hyundai responded

We're so glad to know that you had a positive experience with our team at Germain Hyundai. We always strive for customer satisfaction and it's great to see we achieved this during your visit. Thank you for the encouragement, we'll definitely keep up the good work!

March 08, 2024

Best dealership experience I’ve had. Quick, clean, polite, great communication. I drove a bit extra to get there and am glad I did. More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Person who checked me in, chad
Mar 08, 2024 -

Germain Hyundai responded

Val, we're so glad to know that you had a great experience at Germain Hyundai! It's wonderful to see your drive was worth it. Thanks for the positive feedback! We are here for anything else you might need down the road!

March 06, 2024

They are doing a great Job working to fix my car issues. Very easy to work with them and their customer service is wonderful. More

by jwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd in service management
Mar 06, 2024 -

Germain Hyundai responded

We're glad to know our team at Germain Hyundai is providing you with excellent service and making the process of fixing your car easy. Thanks for sharing this positive feedback!

March 04, 2024

John Bricker is my service advisor and he is extremely helpful and good. When he is not available or working, at least to me, is impossible to get an appointment. More

by gracebf54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bricker
Mar 04, 2024 -

Germain Hyundai responded

We're glad to know that John has been so helpful during your visits at Germain Hyundai! We'll work on improving our appointment availability for when he's not around. Thanks for the feedback!

March 02, 2024

It was a pleasure to shop at Germain Hyundai dealership everyone throughout the purchase was very helpful with the process . my salesman, Willard Judd was very knowledgeable and spent all the time I needed More

by Robertloughry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Williard Judd (Sales Consultant), Kayla Longwell, Craig Imler, Larry Scott
Mar 04, 2024 -

Germain Hyundai responded

Robert, we're delighted to know that you had a smooth experience at Germain Hyundai and found Willard's assistance helpful. Thanks for choosing us!

March 01, 2024

The people i encountered were very friendly and helpful. The recall was done in a timely manner. More

by CPPTHJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny
Mar 01, 2024 -

Germain Hyundai responded

Thank you for this high-star review of Germain Hyundai! We hope you have a lovely day!

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