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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,050 Reviews
Call Dealership (614) 870-9559
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,050 reviews

January 09, 2024

Nice dealership, clean and accommodating. Staff is friendly. Work was done quickly and efficiently, would recommend. More

by whess2137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Scott
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Jan 09, 2024 -

Germain Hyundai responded

We appreciate your kind words about our dealership and staff at Germain Hyundai! It's great to know that you found the service quick and efficient. Thanks for recommending us, we're here if you need anything in the future!

January 06, 2024

The nice child change the oil and put a new roof trim panels on yesterday. More

by Cdhutson75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Jan 08, 2024 -

Germain Hyundai responded

Thank you for stopping in at Germain Hyundai for service and leaving us a review. We hope you enjoy the rest of your day!

January 06, 2024

Everything went great. What was supposed to be done was done as promised and more. Craig was very helpful and willing to handle anything Oi asked or needed. Highly recommen More

by hookey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo-Did not get his last name. Finance Department. , Kayla Longwell, Craig Imler, Larry Scott
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Jan 08, 2024 -

Germain Hyundai responded

We're so glad to know that Craig and our team at Germain Hyundai were able to provide you with a great experience! Thank you for the high recommendation, we appreciate it. Enjoy your ride!

January 05, 2024

Excellent service and puntual attendance. Very detailed diagnostic and resolution. They always give you recommendations More

by Gladys Pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich , Kayla Longwell, Craig Imler, Larry Scott
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Jan 05, 2024 -

Germain Hyundai responded

Gladys, we're glad to know you found our service at Germain Hyundai punctual and detailed. We appreciate your feedback and look forward to assisting with any future recommendations!

January 05, 2024

TJ is an awesome person and is a very caring person. Thank you again TJ! 😊 More

by asl_joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Report | Print
Jan 05, 2024 -

Germain Hyundai responded

Thank you for sharing this glowing praise for TJ! Many safe and happy miles from all of us at Germain Hyundai!

January 04, 2024

Very professional and easy to work with. The sales person was straight forward and professional. More

by abdul.haidar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
Report | Print
Jan 05, 2024 -

Germain Hyundai responded

Abdul, thank you for reviewing us! We hope to see you again at Germain Hyundai. Safe travels!

January 03, 2024

They were very professional, helpful and willing to work with me to get my first car. More

by Zoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa, Micheal, Rickie and Gerald
Report | Print
Jan 03, 2024 -

Germain Hyundai responded

All of us at Germain Hyundai are happy to see this wonderful feedback! Thank you for choosing us for such an important purchase, Zoey. We hope you love every mile in your new car!

January 02, 2024

Very nice people. Wait times for service are long. No updates while waiting for repairs. More

by Brentburley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who waited on us.
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Jan 03, 2024 -

Germain Hyundai responded

We appreciate your kind words about our staff at Germain Hyundai and apologize for any unexpected delays and lack of updates. Our team will take note of this feedback as we continually strive for more efficient service - thanks for bringing this to our attention. Until next time, take care!

January 01, 2024

The sales person, Michael, was very good. He answered all of our questions, told us about Hyundai specials, and guided us through the process of purchasing a vehicle. Once we completed the pu More

by Dick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson - sales, Gerald Curtis - manager, Jessie Schultz, Ricky Bowers
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Jan 02, 2024 -

Germain Hyundai responded

Dick, we're delighted to know that Michael was able to guide you through the process and provide a comprehensive tutorial on your new vehicle at Germain Hyundai! We appreciate your kind words — thanks for choosing us!

December 31, 2023

Very knowledgeable. Not pushy. Answered all questions. Great customer service. Jacob was great. Even helped my daughter who will be looking for a car for her daughter i More

by JoAnne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Jackson. Gerald and Ricky
Report | Print
Jan 02, 2024 -

Germain Hyundai responded

JoAnne, we're glad to know Jacob provided great service and was able to answer all your questions at Germain Hyundai. We hope you have a fantastic day!

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