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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,054 Reviews
Call Dealership (614) 870-9559
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,054 reviews

January 03, 2024

They were very professional, helpful and willing to work with me to get my first car. More

by Zoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa, Micheal, Rickie and Gerald
Report | Print
Jan 03, 2024 -

Germain Hyundai responded

All of us at Germain Hyundai are happy to see this wonderful feedback! Thank you for choosing us for such an important purchase, Zoey. We hope you love every mile in your new car!

January 02, 2024

Very nice people. Wait times for service are long. No updates while waiting for repairs. More

by Brentburley0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who waited on us.
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Jan 03, 2024 -

Germain Hyundai responded

We appreciate your kind words about our staff at Germain Hyundai and apologize for any unexpected delays and lack of updates. Our team will take note of this feedback as we continually strive for more efficient service - thanks for bringing this to our attention. Until next time, take care!

January 01, 2024

The sales person, Michael, was very good. He answered all of our questions, told us about Hyundai specials, and guided us through the process of purchasing a vehicle. Once we completed the pu More

by Dick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson - sales, Gerald Curtis - manager, Jessie Schultz, Ricky Bowers
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Jan 02, 2024 -

Germain Hyundai responded

Dick, we're delighted to know that Michael was able to guide you through the process and provide a comprehensive tutorial on your new vehicle at Germain Hyundai! We appreciate your kind words — thanks for choosing us!

December 31, 2023

Very knowledgeable. Not pushy. Answered all questions. Great customer service. Jacob was great. Even helped my daughter who will be looking for a car for her daughter i More

by JoAnne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Jackson. Gerald and Ricky
Report | Print
Jan 02, 2024 -

Germain Hyundai responded

JoAnne, we're glad to know Jacob provided great service and was able to answer all your questions at Germain Hyundai. We hope you have a fantastic day!

December 23, 2023

Very professional; Just the right level of support meant no anxiety in finding a car that we could afford. Would buy again from this Dealer! More

by Experienced-Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Rose (5+ Stars), Kayla Longwell
Report | Print
Dec 26, 2023 -

Germain Hyundai responded

We're so glad to know that our team at Germain Hyundai was able to provide a stress-free car-buying experience for you! Your support means the world to us. We look forward to assisting with your future purchases!

December 21, 2023

building is nice and clean, they offer good snacks and coffee while you wait in the lobby More

by Emilia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler, Larry Scott
Report | Print
Dec 21, 2023 -

Germain Hyundai responded

Emilia, thank you for taking the time to leave a positive review of your experience with us at Germain Hyundai. We're glad to know that our facilities, drinks, and snacks have earned your 5-star rating. Enjoy your new ride!

December 19, 2023

Everyone was really helpful, friendly and professional. Tawnie was very friendly and she explained things well. I was quite pleased with the whole experience. More

by Martimolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawnie and lovely lady who greeted me when I first arrived
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Dec 19, 2023 -

Germain Hyundai responded

We're so glad to know that you had a positive experience with us at Germain Hyundai! It's great to see Tawnie and the team were able to assist you. Thanks for sharing your feedback, we appreciate it!

December 19, 2023

When I arrived, I was greeted promptly and professionally. Rich took very good care of me, as did everyone in the Service Center More

by prissy528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Report | Print
Dec 20, 2023 -

Germain Hyundai responded

We're glad to know you had a positive experience with Rich and the rest of our Service Center team at Germain Hyundai. Thanks for your review!

December 16, 2023

Great service and very thorough checking my vehicle for recalls . Pleasant waiting area and team members very informed More

by Rustynails62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Rich in Service Department , Kayla Longwell, Craig Imler, Larry Scott
Report | Print
Dec 18, 2023 -

Germain Hyundai responded

We're glad to know you had a great experience with our service team at Germain Hyundai! Ensuring your vehicle is up-to-date and providing a comfortable waiting area are top priorities for us. Thanks for the positive feedback!

December 11, 2023

Very professional and business standards. ,and very polite. I’ll go back when ready fir a new car. More

by Nancy Meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Dec 11, 2023 -

Germain Hyundai responded

Nancy, thank you for the review! We appreciate your support and hope to see you again at Germain Hyundai!

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