Germain Hyundai

I had service done at Germain Hyundai after a rock, hit my radiator in my Santa Cruz. They were absolutely wonderful, worked hand-in-hand with my insurance company and kept me updated every day on the stat my radiator in my Santa Cruz. They were absolutely wonderful, worked hand-in-hand with my insurance company and kept me updated every day on the status of the repair. TJ Gibbs, the service manager went above and beyond to make sure I was taken care of. I would highly recommend the dealership. More

Been going to this dealership for many years. This was my first encounter with service guy Todd Park and it couldn’t have been better! Very professional and took time to explain things well. If This was my first encounter with service guy Todd Park and it couldn’t have been better! Very professional and took time to explain things well. If I were starting a business Todd would be the 1st person I’d hire regardless of position. Bottom line to Germain ownership group, he’s a keeper! Thanks again Todd for the great customer service. 👍 More

These people are kind and friendly and will help with any questions I had about some features I didn't know how to use questions I had about some features I didn't know how to use More

Very nice to deal with work was fast and picking up my car was fast and easy car was fast and easy More

Todd is an awesome service representative! He was able to get the service completed on my vehicle in a timely and efficient manner! I would definitely recommend anyone that needs service to st He was able to get the service completed on my vehicle in a timely and efficient manner! I would definitely recommend anyone that needs service to stop in and see him! More

Chad was very nice and professional. The service was very quick- finished before I knew it! He also gave me some helpful tips on keeping an eye on my tire pressure come wintertime. Much The service was very quick- finished before I knew it! He also gave me some helpful tips on keeping an eye on my tire pressure come wintertime. Much obliged! More

I have always had excellent service from Germain Hyundai both maintenance and sales. They will get you in and out in a very reasonable time. both maintenance and sales. They will get you in and out in a very reasonable time. More

I went in to this dealership to purchase a Tuscon after a lengthy back and forth via email with a sales associate via the costco auto program. First off the lack of transparency was appalling. I was given a lengthy back and forth via email with a sales associate via the costco auto program. First off the lack of transparency was appalling. I was given a price and i inquired about their 0 apr financing and was told they would honor both. Excited and eager to purchase my first car I got to the dealer and met with Keara. She was welcoming at first but quickly turned arrogant and downright rude thereafter. We asked her about the pricing and informed her we were told different and had email chain of communication but she said thats just a lady who scheduled appointments and she has no say on pricing. We then asked her if she could do anything better on the pricing to which she arrogantly responded “we sold over 50 cars on black friday so we cant do any better and dont care as weve already met our sales goal.” We ignored this and further asked if she was able to give us the weather mats to sweeten the deal and she said arent you getting a better deal at the other dealership? We proceeded to ask her if she didnt care for our business and she again said no we sold a lot of cars already. I understand that there are limitations to every deal in terms of bargain but to blatantly tell a customer you dont care for their business speaks volumes to the lack of service at this dealership. I would never recommend buying from them again. More

excellent as always. i wouldn't consuder anywhere else. great staff! i recommend them eith no hesitation. i wouldn't consuder anywhere else. great staff! i recommend them eith no hesitation. More

Staff are very polite. John is great. He’s very helpful. Answered all my questions. John is great. He’s very helpful. Answered all my questions. More