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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,054 Reviews
Call Dealership (614) 870-9559
View Awards

1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,054 reviews

June 08, 2023

Excellent service; professional, courteous. Prior to repairs a detailed explanation of the before and after process. Prompt and on time. More

by Toppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Kayla Longwell
Report | Print
Jun 08, 2023 -

Germain Hyundai responded

Toppy - Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Germain Hyundai team. Drive safely, and we hope to see you back again down the road!

June 01, 2023

Friendly, knowledgeable, efficient, helpful, made the visit painless. They washed my car and did anything I asked for with a smile 😃 More

by ohaxel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler
Report | Print
Jun 01, 2023 -

Germain Hyundai responded

We're thrilled to read such a positive review! It's great to hear that our team at Germain Hyundai provided friendly and helpful service during your recent visit. We're glad that everything was done efficiently and pleasantly. Thank you for taking the time to share your experience with us.

May 25, 2023

Courteous personnel, work done in timely manner, notified when vehicle is ready to pick up More

by Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Gibbs
Report | Print
May 26, 2023 -

Germain Hyundai responded

Thank you for the review! We hope to see you again at Germain Hyundai. Safe travels!

May 22, 2023

The staff was friendly. The service was good I would definitely take my car back again. More

by georgiaslayton
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich,Esther
Report | Print
May 23, 2023 -

Germain Hyundai responded

Thank you for the review! We appreciate your business and hope to see you again at Germain Hyundai. Safe travels!

May 21, 2023

We had a very good experience with a kind, efficient salesperson. Antonio was extremely helpful, and answered all our questions. He is very knowledgeable and was a pleasure to work with. More

by Recent Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
Report | Print
May 21, 2023 -

Recent Customer responded

Great experience working with Antonio.

May 23, 2023 -

Germain Hyundai responded

Thank you for the review! We are so glad to hear that Antonio delivered such a successful purchase experience. Drive safely, and we hope to see you again at Germain Hyundai!

May 16, 2023

Great service and kept me informed. Very happy with the service and staff and my car. More

by DHARVEY1900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T. J. Service Department
Report | Print
May 17, 2023 -

Germain Hyundai responded

Thank you for stopping by to support Germain Hyundai with your 5-star review! Come by anytime you need!

May 16, 2023

Routine 40,000 mile service plus recall check of trailer hitch. All service handled in an hour. Rich was very informative regarding the hitch recall. Used the WIFI in comfortable customer waiting room. More

by kcraven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RICH HERTENSTEIN
Report | Print
May 17, 2023 -

Germain Hyundai responded

We appreciate your five-star recommendation of Germain Hyundai, and we're glad that Rick and the team were able to handle your 40,000-mile service and recall check efficiently. It's great to hear that Rick provided you with all the details about the recall check. Thank you for sharing your experience!

May 11, 2023

Reliable and quick. Ted was efficient and very knowledgeable. I was kept informed on all repairs More

by Ysam4471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Gibbs
Report | Print
May 11, 2023 -

Germain Hyundai responded

We are glad to hear that Ted and the team provided efficient service! Thanks for choosing Germain Hyundai.

May 11, 2023

Super helpful! Did their best to keep my cost down since the necessary repairs were time and labor intensive. I have no complaints. More

by wallacdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
May 11, 2023 -

Germain Hyundai responded

We're glad to hear that our team at Germain Hyundai was able to assist you! Thank you for taking the time to share your positive experience with us, and we hope to see you back again down the road!

May 09, 2023

Germain Hyundai has always provided friendly, effective service with a thorough explanation of the work performed. More

by steve.blackledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Hertenstein
Report | Print
May 10, 2023 -

Germain Hyundai responded

We're so happy to hear that the service at Germain Hyundai continues to impress you, Steve! Thanks for choosing us above the rest. Take care!

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