
Germain Hyundai
Columbus, OH
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Based on this visit, I was very impressed with the service provided and the friendliness of the staff. The only thing I was not forewarned about when the appointment was made was that there would be service provided and the friendliness of the staff. The only thing I was not forewarned about when the appointment was made was that there would be a longer wait time if leaving the vehicle for service as opposed to waiting on it(3 hrs. vs. 7 hrs.). I had planned my day based on the estimated repair time of approximately 2.5-3 hours, but since I had to leave it, I had to arrange for alternate transportation and had to alter my days' activities due to the much longer than anticipated wait(repair) time. Going forward, I would request that if this is the dealership's policy, please let the vehicle owner know ahead of time that this is the case. Thank you for an otherwise great experience. More
Customer service at Germain Hyundai was incredible. Everyone involved was kind and professional. Thank you for making our buying experience awesome. Everyone involved was kind and professional. Thank you for making our buying experience awesome. More
Facility is very clean. Pleasant surroundings. Concern for customers with refreshments offered and all employees greeting customers. Salesperson very knowledgeable and frien Pleasant surroundings. Concern for customers with refreshments offered and all employees greeting customers. Salesperson very knowledgeable and friendly and accommodating. General manager respectful. Finance personnel also pleasant and helpful More
Thank you for the time and attention which was spent on my vehicle. Your cooperation and assistance in the matter were and are sincerely appreciated. Best regards, Lorena Hunt my vehicle. Your cooperation and assistance in the matter were and are sincerely appreciated. Best regards, Lorena Hunt More
In German Hyundai you encounter professionals who let you feel welcomed and at ease. They don't push you and let you choose among different offers. I appreciate Jesse who was so caring and informative an feel welcomed and at ease. They don't push you and let you choose among different offers. I appreciate Jesse who was so caring and informative and also the gentleman in financing who was so helpful to me. More
Germain Hyundai is the best Dealership in town. It is the right Dealership to buy and service your car. My Service Advisor, Mr TED GIBBS is the best of the best.He is very professional and a man It is the right Dealership to buy and service your car. My Service Advisor, Mr TED GIBBS is the best of the best.He is very professional and a man of integrity. He always greets a customer with a smiling face. His pleasant attitude is an added asset to him. I must say that Mr GIBBS is very efficient and he knows his job well. I will give him an A PLUS. Mr GIBBS is the type of person the Dealership should retain. He deserves a RAISE. More