Back

Germain Hyundai

Columbus, OH

4.9
1,054 Reviews

1400 Auto Mall Pkwy

Columbus, OH

43228

Directions

By Type

Showing 1,054 reviews

May 07, 2023

Based on this visit, I was very impressed with the service provided and the friendliness of the staff. The only thing I was not forewarned about when the appointment was made was that there would be More

by lifeisreallycrazy
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich ??
May 08, 2023 -

Germain Hyundai responded

We appreciate your feedback and understand how valuable your time is. We apologize for not forewarning about the longer wait time if leaving the vehicle for service. Going forward, we will be sure to communicate this policy ahead of time. Again, thank you for your support and valuable feedback!

May 11, 2023 -

lifeisreallycrazy responded

Thank you!

May 06, 2023

Always good service never had a problem. They treat you great and i would recommend them to anyone. More

by jtdavis1043
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell
May 08, 2023 -

Germain Hyundai responded

Thank you for stopping by to leave Germain Hyundai a wonderful review! It's a pleasure to assist you with all your vehicle needs. Have a great day!

April 26, 2023

State of the art facility and a perfect waiting room . Scheduling was easy and service was top notch. I will be going there from now on . More

by jmills19773691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Imler
Apr 26, 2023 -

Germain Hyundai responded

We are flattered by your 5-star review! Thank you for trusting Germain Hyundai!

April 25, 2023

Customer service at Germain Hyundai was incredible. Everyone involved was kind and professional. Thank you for making our buying experience awesome. More

by beau_carter2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Miller
Apr 26, 2023 -

Germain Hyundai responded

Customer service is our top priority, Beau, and we're elated that our entire team hit the mark! Thank you for working with us at Germain Hyundai. Please let us know if there's anything else we can do for you!

April 22, 2023

Facility is very clean. Pleasant surroundings. Concern for customers with refreshments offered and all employees greeting customers. Salesperson very knowledgeable and frien More

by lindamc112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, Craig Imler, Larry Scott
Apr 24, 2023 -

Germain Hyundai responded

We're glad to hear that you had a great experience at Germain Hyundai, Linda! It's wonderful to know that our team provided you with a clean and welcoming environment and that our staff went above and beyond to make sure you were taken care of. Thank you for your kind words and your business!

April 11, 2023

Very u nice, but 2hrs wait too long for oil change. .only taken 1chr in padt.... More

by GO BUCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 18, 2023 -

Germain Hyundai responded

Thank you for the review! We are glad to hear that the Germain Hyundai team was able to get the job done. We appreciate your patience during your visit and will be sure to work towards improving our efficiency. If there is anything more we can do to assist you, please feel free to reach out. Best, Robert Czapski - Service Manager - 614-870-9559

April 11, 2023

Thank you for the time and attention which was spent on my vehicle. Your cooperation and assistance in the matter were and are sincerely appreciated. Best regards, Lorena Hunt More

by HuntLorena
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Tipple
Apr 19, 2023 -

Germain Hyundai responded

Thanks for this considerate review, Hunt! We're most definitely glad to have been of assistance. We appreciate you for choosing Germain Hyundai and hope to see you again!

April 08, 2023

They were extremely helpful and willing to talk through multiple cars with me to help me find the best one! More

by Jmorris826
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Johnson and G. Santos , Kayla Longwell, Craig Imler, Larry Scott
Apr 18, 2023 -

Germain Hyundai responded

Thank you for the review! We appreciate your business and hope to see you back again at Germain Hyundai. Safe travels!

April 08, 2023

In German Hyundai you encounter professionals who let you feel welcomed and at ease. They don't push you and let you choose among different offers. I appreciate Jesse who was so caring and informative an More

by Alireza Naseri
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse and financing employee, Kayla Longwell
Apr 18, 2023 -

Germain Hyundai responded

Jesse and the entire Germain Hyundai team are thrilled to see your glowing review! Thank you so much for supporting us and please let us know if you need anything at all!

April 06, 2023

Germain Hyundai is the best Dealership in town. It is the right Dealership to buy and service your car. My Service Advisor, Mr TED GIBBS is the best of the best.He is very professional and a man More

by Gustavus Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GERALD, Craig Imler, Larry Scott
Apr 18, 2023 -

Germain Hyundai responded

Gustavus, thank you for taking the time to review us! We are thrilled to hear that you had such a successful service experience working with Ted and the Germain Hyundai team. Drive safely, and we hope to see you back again down the road!

...
22
...