
Germain Hyundai
Columbus, OH
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satisfied customer We were pleased with the service we received at Hatfield and the friendliness of the staff. This is our second Sonata and are hoping we will be as sat We were pleased with the service we received at Hatfield and the friendliness of the staff. This is our second Sonata and are hoping we will be as satisfied with it's performance as we have been with the 2005. Overall good experience More
Great had a nice experience Enjoyed my visit and I would go back to buy another car. I would rate your dealership 10 love my experience. Don't make people write 25 words Enjoyed my visit and I would go back to buy another car. I would rate your dealership 10 love my experience. Don't make people write 25 words More
Awesome Service Shane was awesome. He was friendly and knowledgeable and made the experience a complete success. I habe already recommended him to friends and will co Shane was awesome. He was friendly and knowledgeable and made the experience a complete success. I habe already recommended him to friends and will come back to do business again. More
Great Customer Service I would highly recommend this dealership to anyone looking for a car. Seek out Benjamin for a pleasant car buying experience. He was knowledgeable, ne I would highly recommend this dealership to anyone looking for a car. Seek out Benjamin for a pleasant car buying experience. He was knowledgeable, never pushy, and extremely helpful. More
Happy Jacob helped me cut straight to the chase. He was great at listening to me and treated me with respect. I came in knowing what I wanted from my resear Jacob helped me cut straight to the chase. He was great at listening to me and treated me with respect. I came in knowing what I wanted from my research and Jacob delivered. Gerald came right over and helped me get the price I wanted. Garrett did a good job with the finance and was not pushy about additional options. More
2017 Tucson We drove almost two hours to get a way better deal on a better SUV that we fell in love with.we will definitely be back for our next vehicle purchase. We drove almost two hours to get a way better deal on a better SUV that we fell in love with.we will definitely be back for our next vehicle purchase. More
Outstanding customer service and product. Mychael Barker was the friendliest person I've personally felt with at any dealership. The entire staff that helped were amazing and on point. I left Mychael Barker was the friendliest person I've personally felt with at any dealership. The entire staff that helped were amazing and on point. I left the dealership completely happy with my experience and my new vehicle. Thank you guys More
Disorganized dealership This was my first car buying experience, and it ended up being a much more difficult process than I had expected. I had prepared for the worst part be This was my first car buying experience, and it ended up being a much more difficult process than I had expected. I had prepared for the worst part being price negotiation which did not end up being the case. The salesmen and manager were all understanding that being a new college grad I had a fairly strict budget to work with and were fairly helpful. I honestly have no problem with the employees themselves. My issues started when it came time to sign the paperwork. The wrong lienholder had been printed on my contract which was caught after I signed it, but before I left at least. To my knowledge we had fixed it, but as I went back over the paperwork at home I saw that it was still incorrect requiring me to go back to the dealership to fix that on top of another documentation issue. I then got a call a couple days later saying the bank had changed the wording on the contract and I needed to come back to resign it again. A few days later I got another call about needing to resign paperwork yet again which was thankfully resolved without requiring me to come back to the dealership again. Overall, it was a very stressful and inconvenient process that I don't wish to ever repeat. More
Thank you Hatfield Hyundai I am thoroughly enjoying my new Santa Fe Sport SUV! Thank you for your patience and support during my purchase experience! I highly recommend others v I am thoroughly enjoying my new Santa Fe Sport SUV! Thank you for your patience and support during my purchase experience! I highly recommend others visit Hatfield Hyundai for their next automobile purchase! More
Rick Neutzling!!! I have experienced how frustrating it can be when purchasing a new vehicle. Dealing with aggressive sales tactics and none stop phone calls. Having I have experienced how frustrating it can be when purchasing a new vehicle. Dealing with aggressive sales tactics and none stop phone calls. Having the initial price be so far from the final quote after hours wasted dealing with what feel like lies by this point. I truly hated purchasing a vehicle until I worked with Rick Neutzling at Hatfield Hyundai. Rick made me feel very relaxed and confident in my purchase. I felt like Rick was a great friend that I could completely trust. I have shared my experience working with Rick to my family and friends and they have went to met Rick and had the same experience that I had when purchasing their vehicle from Rick. Thank you Rick for making my car buying experience so great! More