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Germain Hyundai

Columbus, OH

Overview
Reviews
4.9
1,054 Reviews
Call Dealership (614) 870-9559
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1400 Auto Mall Pkwy

Columbus, OH

43228

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Showing 1,054 reviews

October 03, 2024

John is very nice and professional. I dealt with John another time and he was always professional. I had my car serviced there many times and never had problems. Because I like their More

by Lesbelle135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Oct 04, 2024 -

Germain Hyundai responded

Thank you for sharing your experience with us at Germain Hyundai! We're delighted to hear that John's professionalism and our service have made it worth the drive. We look forward to continuing to provide excellent care for your vehicle!

September 28, 2024

They get your vehicle in promptly, have great communication throughout your service and Chad went above and beyond to take care of us. Highly recommend this dealership. More

by tamaram1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Sep 30, 2024 -

Germain Hyundai responded

Thank you for the high recommendation! We're glad to hear Chad and our Germain Hyundai team provided excellent service and communication. We appreciate your support!

September 26, 2024

Everyone was so nice especially Todd! ! He was very helpful. He explained everything that was done! More

by Vicjewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd at the service desk., Kayla Longwell, Craig Imler, Larry Scott
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Sep 27, 2024 -

Germain Hyundai responded

We couldn't ask for a better review of Germain Hyundai. Thanks so much, Vicjewell - we'll pass your kudos along to Todd!

September 23, 2024

Kathy was great to work with. In the purchase of our new car. Very knowledgeable ! More

by svmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Longwell, Craig Imler
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Sep 23, 2024 -

Germain Hyundai responded

We appreciate your trust in our Germain Hyundai team. Kathy will appreciate the shoutout!

September 20, 2024

Courtesy and knowledge are top priority with this dealership. They met my goals A+ rating More

by debthress
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager, Kayla Longwell
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Sep 20, 2024 -

Germain Hyundai responded

Thank you, Debthress, for reviewing Germain Hyundai! We are glad that our team met your five-star standards!

September 17, 2024

Nice people, great service. My car had a rattling noise which they found and fixed. The rattle was not easily found. It is great to have the noise fixed. More

by Blnick57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Fox
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Sep 17, 2024 -

Germain Hyundai responded

We're glad to hear our team at Germain Hyundai could resolve the rattling noise for you. Thanks for sharing your positive experience!

September 14, 2024

Everyone is real friendly and helpful,building is very clean and modern overall it was a good experience More

by Derald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod
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Sep 16, 2024 -

Germain Hyundai responded

Derald, we're glad to hear you had a good experience with our friendly team and enjoyed the clean, modern facilities at Germain Hyundai. Thanks for sharing!

September 13, 2024

Sales staff was great! Knowledgeable, helpful and not overbearing. Talk to Will when you go More

by Mike D
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willard, Gerald
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Sep 16, 2024 -

Germain Hyundai responded

Mike, thanks for the awesome review of Germain Hyundai!

September 12, 2024

Great Service Would recommend to my friends and relatives service was completed. The service rep was friendly and informative More

by david_18825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Hertenstein
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Sep 12, 2024 -

Germain Hyundai responded

David, thanks for recommending Germain Hyundai! We're glad to hear our team provided friendly and informative service.

September 04, 2024

After a rocky start, the dealership bent over backwards to help with a problem with a 20 year old vehicle. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd, Service Advisor , Larry Scott
Report | Print
Sep 04, 2024 -

Germain Hyundai responded

Greg, we're glad to hear that our team at Germain Hyundai could turn things around and assist with your vehicle issue. Thanks for sharing your experience!

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