
Germain Hyundai
Columbus, OH
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best customer service ever I was greeted at the door by Vince Miller...he was a very friendly and knowledgeable salesman. I knew what I wanted and he worked with me to get the I was greeted at the door by Vince Miller...he was a very friendly and knowledgeable salesman. I knew what I wanted and he worked with me to get the price and vehicle that I wanted. I had already test drove one at Hernstein Hyundai in Chillicothe so I knew how they drove and that I was definitely interested in the Sonata Sport. I did not understand the difference between the packages that were offered. Vince took the time to explain to me what was included with each of the packages. I did take the value added package as opposed to the premium package I had been looking at. I was very pleased with what was included and the price difference between them. I would like to recognize Larry Scott as well. Vince and I had to go back and forth until we were both satisfied that we had made the best deal. I am sure it was me. :-) I do not remember the name of the gentleman in the finance area but he was very pleasant as well. More
Review Excellent Service and will recommend the facility to others looking to lease or buy a vechicle. The dealership did not put pressure on the client to b Excellent Service and will recommend the facility to others looking to lease or buy a vechicle. The dealership did not put pressure on the client to buy a certain vechicle and Dee was very honest and forth coming. More
Two things wrong in finance office "Watch out with hidden ""fantom recovery"" insurance fees and loan application charges. These two are hidden fees that go straight to the dealer and a "Watch out with hidden ""fantom recovery"" insurance fees and loan application charges. These two are hidden fees that go straight to the dealer and are completely unnecessary add-ons that they try to trick you into purchasing. Other than that, great dealership." More
2016 Sonata Purchase Everybody @ Hatfield Hyundai that were involved in my recent purchase were fantastic. From the Salesman to the Finance associate. Smooth transaction f Everybody @ Hatfield Hyundai that were involved in my recent purchase were fantastic. From the Salesman to the Finance associate. Smooth transaction from start to completion. We are repeat customers, look forward to continuing that relationship. More
Santa Fe Set I don't have anything to add. I am satisfied with my experience. I have purchased from this dealership in the past and plan to purchase from them in t I don't have anything to add. I am satisfied with my experience. I have purchased from this dealership in the past and plan to purchase from them in the future. More
Great experience Vince did a great job working with my husband and I. We got a great dea and love the vehicle! Our second time here and we will keep coming back. Vince did a great job working with my husband and I. We got a great dea and love the vehicle! Our second time here and we will keep coming back. More
Hyundai is legit I made it in and out in less than two hours with a new car. Shane was fast and courteous as that was what I wanted. No games. No gimmicks. Just profes I made it in and out in less than two hours with a new car. Shane was fast and courteous as that was what I wanted. No games. No gimmicks. Just professional and honest customer service. More
Amazing Quite possibly one of the best car buying experiences I have had. Hatfield Hyundai is a great place with great people. Ten out of ten Quite possibly one of the best car buying experiences I have had. Hatfield Hyundai is a great place with great people. Ten out of ten More
New Car I enjoyed my car buying experience. My sales person Craig was very helpful and he made our time there enjoyable. He made it easy to buy my new car. I enjoyed my car buying experience. My sales person Craig was very helpful and he made our time there enjoyable. He made it easy to buy my new car. More
Survey 2017 Santa fe Wonderful experience! Went in just looking at a possible purchase and ended up with a great family car. Shane was excellent at what he does, he was ex Wonderful experience! Went in just looking at a possible purchase and ended up with a great family car. Shane was excellent at what he does, he was extremely busy but he made sure that everyone's needs were met! Brandon was also very precise and explained the finial financial paperwork to us very well! Overall an awesome experience! More