
Germain Lincoln
Naples, FL
Filter Reviews by Keyword
By Type
Showing 336 reviews
Great Overall Dealership There is nothing better than to find a great dealership that has a great service center. Germain Lincoln has both! People like Justin Yoerger is one There is nothing better than to find a great dealership that has a great service center. Germain Lincoln has both! People like Justin Yoerger is one of the reasons. Thank you! Highly recommend them. More
Could not be improved upon. March 1, 2017 Dropped my car off at 9:am for first 4000 mile check-up. Explained to Scot Moessner I had trouble starting it this morning. He expla March 1, 2017 Dropped my car off at 9:am for first 4000 mile check-up. Explained to Scot Moessner I had trouble starting it this morning. He explained could not get at that problem till next day and got me a loaner car, he called me at 3:00 that afternoon. My car was fixed! that`s what I call going the extra 2 miles! More
Justin Youeger did a great job taking care of my needs. He k Justin Yoerger did a great job servicing my needs and getting me a loaner car during service. Waiting area was great on drop off but unattended on pi Justin Yoerger did a great job servicing my needs and getting me a loaner car during service. Waiting area was great on drop off but unattended on pick up at 4:30 PM. More
The most gracious and helpful staff anywhere I came to the dealer service department with a cracked driver-side window and, to be honest, I expected a hassle. Nothing could have been further fro I came to the dealer service department with a cracked driver-side window and, to be honest, I expected a hassle. Nothing could have been further from it. Scott Moessner came immediately to my rescue and set the replacement wheels in motion. I was given an exact quote on cost. When the window came in I was seated in a waiting area that rivaled a hotel lobby with a lovely woman offering coffee, snacks, ice cream!!! By the way, the replaced window was perfect. I would certainly recommend Scott and the Germain Lincoln dealership to anyone needing service on their car. More
Great Positive experience. Wonderful professional employees throughout. Justin Yoerger displayed professional caring manner. Explained services performed Positive experience. Wonderful professional employees throughout. Justin Yoerger displayed professional caring manner. Explained services performed. Very courteous and accommodating. Recommend service and dealership with no hesitation. More
Justin Yoerger rating Justin Yoerger was very courteous & professional in his position. He kept me informed on the diagnosis. He is an asset to your dealership. Jack Atwood Justin Yoerger was very courteous & professional in his position. He kept me informed on the diagnosis. He is an asset to your dealership. Jack Atwood More
John Stone was a great help and was very knowledgeable about our vehicle. I would highly recommend John as well as Germain to my family and friends. was a great help and was very knowledgeable about our vehicle. I would highly recommend John as well as Germain to my family and friends. More
Service where the customer is always first Justin Yoerger is professional, courteous and makes certain that his customers leave with answers and solutions to any problem. I highly recommend Jus Justin Yoerger is professional, courteous and makes certain that his customers leave with answers and solutions to any problem. I highly recommend Justin and his team. MRiley More
Excellent service-Justin Yoerger Justin Yoerger met me at the service driveway promptly as I exited the car. He presents himself as a true professional. I recognized a distinct qualit Justin Yoerger met me at the service driveway promptly as I exited the car. He presents himself as a true professional. I recognized a distinct quality in him......he let me talk first after his greeting to me.Justin reviewed the services my car needed. All were completed to my satisfaction. I always feel a high degree of trust with the Germain Lincoln people. Bill Osborne More
Horrible Everything is poor here. Staff, pricing, could not even get a cup of coffee which I waited from pompus staff. Textbook what is wrong with "service" ce Everything is poor here. Staff, pricing, could not even get a cup of coffee which I waited from pompus staff. Textbook what is wrong with "service" center today. Could not even fix my main concern with the transmission. If the dealer cannot even fix one of their own brands transmission, than who? Delivered car filthy having had it sit out overnight in the rain. Never again. More