Germain Lincoln

Very professional, courteous. Because an alert on the instrument panel of my Lincoln indicated a problem, I went to the service department. No appointment. Justin gave me immedia Because an alert on the instrument panel of my Lincoln indicated a problem, I went to the service department. No appointment. Justin gave me immediate attention and promptly followed up on my issue. He was courteous and very professional throughout the entire time. More

Excellent Service Experience Germain is a great dealership with very helpful, knowledgeable staff like Justin Yoerger. My vehicle was serviced while I waited, was thoroughly wash Germain is a great dealership with very helpful, knowledgeable staff like Justin Yoerger. My vehicle was serviced while I waited, was thoroughly washed and vacuumed, and Justin reviewed the entire servicing process with me in detail. Nothing but high praise for Germain Lincoln! More

Great Overall Dealership There is nothing better than to find a great dealership that has a great service center. Germain Lincoln has both! People like Justin Yoerger is one There is nothing better than to find a great dealership that has a great service center. Germain Lincoln has both! People like Justin Yoerger is one of the reasons. Thank you! Highly recommend them. More

Could not be improved upon. March 1, 2017 Dropped my car off at 9:am for first 4000 mile check-up. Explained to Scot Moessner I had trouble starting it this morning. He expla March 1, 2017 Dropped my car off at 9:am for first 4000 mile check-up. Explained to Scot Moessner I had trouble starting it this morning. He explained could not get at that problem till next day and got me a loaner car, he called me at 3:00 that afternoon. My car was fixed! that`s what I call going the extra 2 miles! More

Justin Youeger did a great job taking care of my needs. He k Justin Yoerger did a great job servicing my needs and getting me a loaner car during service. Waiting area was great on drop off but unattended on pi Justin Yoerger did a great job servicing my needs and getting me a loaner car during service. Waiting area was great on drop off but unattended on pick up at 4:30 PM. More

The most gracious and helpful staff anywhere I came to the dealer service department with a cracked driver-side window and, to be honest, I expected a hassle. Nothing could have been further fro I came to the dealer service department with a cracked driver-side window and, to be honest, I expected a hassle. Nothing could have been further from it. Scott Moessner came immediately to my rescue and set the replacement wheels in motion. I was given an exact quote on cost. When the window came in I was seated in a waiting area that rivaled a hotel lobby with a lovely woman offering coffee, snacks, ice cream!!! By the way, the replaced window was perfect. I would certainly recommend Scott and the Germain Lincoln dealership to anyone needing service on their car. More

Justin Yoerger rating Justin Yoerger was very courteous & professional in his position. He kept me informed on the diagnosis. He is an asset to your dealership. Jack Atwood Justin Yoerger was very courteous & professional in his position. He kept me informed on the diagnosis. He is an asset to your dealership. Jack Atwood More

Great Positive experience. Wonderful professional employees throughout. Justin Yoerger displayed professional caring manner. Explained services performed Positive experience. Wonderful professional employees throughout. Justin Yoerger displayed professional caring manner. Explained services performed. Very courteous and accommodating. Recommend service and dealership with no hesitation. More

John Stone was a great help and was very knowledgeable about our vehicle. I would highly recommend John as well as Germain to my family and friends. was a great help and was very knowledgeable about our vehicle. I would highly recommend John as well as Germain to my family and friends. More

Service where the customer is always first Justin Yoerger is professional, courteous and makes certain that his customers leave with answers and solutions to any problem. I highly recommend Jus Justin Yoerger is professional, courteous and makes certain that his customers leave with answers and solutions to any problem. I highly recommend Justin and his team. MRiley More