
Germain Lincoln
Naples, FL
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Highly Recommend Germain Lincoln Service Team The service team led by Joe DiClaudio is excellent! Justin Yorger is very professional, always has details about my car and explains the service work The service team led by Joe DiClaudio is excellent! Justin Yorger is very professional, always has details about my car and explains the service work being completed. It is because of this team that has been with Lincoln so many years that I will forever service my car here. Thank you Joe and Justin! Sincerely, Robbin Cook More
Great People I was treated very nicely when I went to shop for a new Lincoln. My sales person Mike Messina was extremely cordial and helpful showing me the various I was treated very nicely when I went to shop for a new Lincoln. My sales person Mike Messina was extremely cordial and helpful showing me the various models and options that were available. I felt that my transaction was smooth and fair especially for my trade-in allowance. More
Thanks Scott I brought my 2012 MKX in for its 30,000 mile service and was very satisfied with the care I received. Scott Moesner went out of his way to explain wha I brought my 2012 MKX in for its 30,000 mile service and was very satisfied with the care I received. Scott Moesner went out of his way to explain what was included and also got me competive pricing on Tires that I was in need of. Thanks again Scott, I appreciate your service and attention to detail. Tim McCoy More
All I can say is WOW! We brought our new Lincoln in for an oil change on the spur of the moment. We had never had service there yet and when we walked in, we were greeted v We brought our new Lincoln in for an oil change on the spur of the moment. We had never had service there yet and when we walked in, we were greeted very graciously by everyone who worked there. We were offered beverages ,snacks and even an ice cream sundae! Scott Moesner took our info and when it was done came over and filled us in on everything. They even washed and vacuumed our car ! We will always do business with them because the customer service is excellent! Thank you Scott Moesner. More
Thank you , Dave Kern! My husband and I were not particularly looking for a new car and just wanted to check the cars out for the future. We walked in and were greeted by Da My husband and I were not particularly looking for a new car and just wanted to check the cars out for the future. We walked in and were greeted by Dave Kern. My husband doesn't typically like salespeople until he's ready to purchase. Dave gave us some space and was there if we had any questions. When we did, he was extremely knowledgeable. It really was a pleasure to interact with Dave because of all his knowledge. We've been to other dealers in the past and they don't always know the answers. Dave gave us such a great deal it was impossible to walk away. More
"ALL" MY SERVICE AT GERMAIN LINCOLN Justin Yoerger always gives me EXCELLENT service ... has a great attitude and is always helpful. I get all my auto needs here w/Justin ... he is alway Justin Yoerger always gives me EXCELLENT service ... has a great attitude and is always helpful. I get all my auto needs here w/Justin ... he is always available ... I have no complaints. Thank You ... He is a great asset. More
Service very good to excellent. Technician found a brake problem I didn't know was potential trouble. Appreciated the arrangement for a "loaner car when it b very good to excellent. Technician found a brake problem I didn't know was potential trouble. Appreciated the arrangement for a "loaner car when it became apparent more extensive work was required. More
Service sells cars The reason I bought my Lincoln was because of the excellent service I received when I owned a Ford. Justin Yoerger has consistently given that extra The reason I bought my Lincoln was because of the excellent service I received when I owned a Ford. Justin Yoerger has consistently given that extra effort that makes service outstanding. More
Recent service experience Justin Yoerger was available as soon as I pulled into service and my car was serviced perfectly and in the time quoted while I sat and had coffee and Justin Yoerger was available as soon as I pulled into service and my car was serviced perfectly and in the time quoted while I sat and had coffee and scones. Great place to purchase a vehicle and service second to none. Thanks again Justin Yoerger! Roy Hammond More
Outstanding customer service Scott Moessner did an outstanding job in getting my automobile in and out of the dealership in less than an hour. New battery, new wipers, complimenta Scott Moessner did an outstanding job in getting my automobile in and out of the dealership in less than an hour. New battery, new wipers, complimentary car wash and a smile from every employee I came in contact with. Great team, super job More