Gettel Chrysler Jeep Dodge Ram

RUN - FIND ANOTHER DEALER BESIDE GETTLE. WE BOUGHT A NEW 2019 DODGE RAM 1500 - FIRST OFF SALESPERSON DID NOT GO OVER ALL OPTIONS FOR US TO FINANCE... BECAUSE WE ALREADY OWN ANOTHER DODGE PU WE BOUGHT A NEW 2019 DODGE RAM 1500 - FIRST OFF SALESPERSON DID NOT GO OVER ALL OPTIONS FOR US TO FINANCE... BECAUSE WE ALREADY OWN ANOTHER DODGE PURCHASED FROM GALEANA, WE KNEW THE OPTIONS AND INFORMED HIM... TRUCK WAS TO BE DETAILED THE NEXT DAY BEFORE WE PICKED IT UP. WHAT A POOR JOB...SALESPERSON REPLY WAS WHAT DO YOU EXPECT FROM SOMEONE MAKING $10.00 HOUR. REALLY, WE COULD NOT BELIEVE THAT WAS HIS REPLY. NEXT PROBLEM THE FINANCE DEPT, AGAIN LEAVE OUT INFORMATION. TOLD TO PURCHASE "GAP" INSURANCE, 12 HOURS LATER WE CANCELLED. OUR INSURANCE CO WAS MUCH CHEAPER, FINANCE PERSON SAID HE COULD NOT CHANGE THE CONTRACT EVERYTHING WAS SENT TO THE BANK , CALLED THE BANK, THEY DID NOT RECEIVE ANY PAPERWORK FROM DEALER YET... THINK TWICE.. WE SHOULD HAVE GONE BACK TO GALEANA .. STILL TRYING TO GET THE "GAP" OFF. GOOD LUCK LH More

Very proffesional I recently purchased a new Jeep at Gettel Jeep Chrysler Dodge. I was beyond pleased with the experience. I was helped all the way through by Justin, h I recently purchased a new Jeep at Gettel Jeep Chrysler Dodge. I was beyond pleased with the experience. I was helped all the way through by Justin, he was extremely kind and helpful through the process. I strongly recommend you stop in and see him if you’re looking for a new car. It’ll be worth the trip. More

RUN! They do not keep their word. Do not trust anything! Beware of their internet sales, especially if you are not financing with them. My husband talked with several women about one particular vehicle we wa Beware of their internet sales, especially if you are not financing with them. My husband talked with several women about one particular vehicle we wanted. Was told putting money down to hold it wasn't necessary, drove the 2 1/2 hours to get there only to find that it had been sold earlier. The actual people in the dealership knew nothing about our interest! Internet people who are in another location, didn't alert them or they were lying. Do not waste your time. So glad we didn't buy from them! More

Bait and Switch LIARS If you enjoy being jerked around, flat out lied to, and being told you have a deal one day only to be told the very next that because you want to pay If you enjoy being jerked around, flat out lied to, and being told you have a deal one day only to be told the very next that because you want to pay cash the vehicle you thought you were there to buy is suddenly 3K more "because you want to pay cash, rather than use one of their KICK BACK FINANCE COMPANIES " then by all means go and get taken to the cleaners by these lying jerks. The management encourages deception on the part of the salesperson, and the salespersons are experts at the trade. Me personally, I will never step foot into any Brand Dealership that bears the name Gettel. What I did do instead is drive from Port Charlotte to Venice to do business and purchase from a very reputable and trustworthy dealership Starling Buick Gmc. They Don't Lie, you pay what they quote, and they want your business, not the kick backs from their finance companies. My final word on all things Gettel is buyer beware. This is just One humble opinion from a retired Soldier after serving 35 years in the US Army and having to retire after becoming 100% permanently and totally disabled. "That meant nothing to the Gettel team either." VR Michael A. Foy (CSM US ARMY RET) More

New Jeep Lease Leased a new Jeep Cherokee working with Jim Freeman, who was very helpful, knowlegeable and patient as we worked through the process. I recommend him Leased a new Jeep Cherokee working with Jim Freeman, who was very helpful, knowlegeable and patient as we worked through the process. I recommend him highly. More

New vehicle buying experience Purchased a new vehicle from Gettels and whole process was easy and stressless. The salesman (Jim Freeman) was knowlegible and friendly and work with Purchased a new vehicle from Gettels and whole process was easy and stressless. The salesman (Jim Freeman) was knowlegible and friendly and work with me to get the best price possible. More

Car buying Awesome experience I will be back in the future. I totally love my new “Chrysler “. The sale rep was excellent and it didn’t take long at all. Awesome experience I will be back in the future. I totally love my new “Chrysler “. The sale rep was excellent and it didn’t take long at all. More

Unbelievably rude Just wanted my extra key and gas that was promised. Two visits yesterday and have an appointment Tuesday. No gas, no key. Carol Greulich Parts Advisor Just wanted my extra key and gas that was promised. Two visits yesterday and have an appointment Tuesday. No gas, no key. Carol Greulich Parts Advisor, was AWeSome and the ONLy one to help me. Even with the guy co-workers interrupting us... try hiring folks like Carol the actually give a xxxx. Unbelievable is all I can say,, just wrong. I will Go elsewhere. Keep the gas! More

Best car buying experience EVER Most pleasant, efficient, courteous, respectful and helpful staff.....they made buying my new Jeep an extremely pleasant experience. Sales manager Vin Most pleasant, efficient, courteous, respectful and helpful staff.....they made buying my new Jeep an extremely pleasant experience. Sales manager Vincent Munno and salesman Jim Freeman did everything in their power to ensure customer satisfaction. The entire process was completed in under 3 hours.....AMAZING. Susan More

Scratched my car and NO APOLOGY!! This dealership has lousy management. I took my new car in for three items: a recall; warranty replacement of defective trim and scheduled service. Th This dealership has lousy management. I took my new car in for three items: a recall; warranty replacement of defective trim and scheduled service. They only did one of the recalls and forgot to do the service. So I left it another day. When I picked it up the second recall was still not done, they did the scheduled service. When I reached for the car door handle there was a big white scratch on my red handle. So back again to the service desk. The service agent said it was no big and said they could buff it out. So they took it back to the shop and said it would take ten minutes. A half our later they returned and said they needed to repaint the handle and that they would call me in a couple days to schedule. NO APOLOGY. Just blah mediocre “service”. There really is no service at Gettel. Just mediocre dull attitude. Management is responsible for everything. Obviously Gettel has lousy management to allow this level of mundane unintelligent mediocrity. More