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Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,266 Reviews
Call Service Center (941) 676-3630

1,266 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

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February 04, 2024

The service department was very accommodating from the time that I arrived. I was impressed with the smoothness of the entire process. More

by greg@prospections.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
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February 03, 2024

Great customer service! The only thing I would suggest is having the TV on for the wait :) More

by sfulgieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Day
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February 03, 2024

Russell was our Service advisor and he always goes above and beyond. His supervisor was there at the end, to ensure we were treated right. We're very happy with this dealership. We'd like to mention Joshua More

by mommazza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Frye, Joshua Maine
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February 02, 2024

Easy to finish deal and take delivery. Financing was also easy to complete. Thank you More

by tcourts
Recommend Dealer
Yes
Employees Worked With
Shelby Day
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February 02, 2024

Took awhile but completed all the recalls. Everybody was very professional The place was clean More

by tony_bucs
Recommend Dealer
Yes
Employees Worked With
Laura
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February 01, 2024

Terrible service dept had my truck for 4 months little to no communication general manager involved no help either stay away from this dealership service dept More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Wood
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Feb 02, 2024 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for your business. We apologize for the parts delay due to the Stellantis national strike and we are glad we could keep your out of pocket expense to a minimum. We appreciate the opportunity.

Feb 02, 2024 -

Henry responded

That is the dumbest excuse couldn’t expect any better what does the strike have to do with customer service communication you guys need to be put out of business I have read all the service dissatisfaction from a lot of customers and the fact that you think you can get away with it with these generic responses is appalling, I will make it my business to re outfit our fleet away from ram to foes at this point and also will spend my free time informing others to stay away from your dealership!

January 31, 2024

Quick in and out. Went in for an oil change and service was great. No issues. More

by sprinkies2010
Recommend Dealer
Yes
Employees Worked With
Jade
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January 30, 2024

The service we received was excellent. Our vehicle was delivered to us in great condition. More

by deniseadema
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
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January 30, 2024

Clean, attentive staff, prompt and descriptive in services rendered. No more fillers, I'm done! Bye More

by yhatoum
Recommend Dealer
Yes
Employees Worked With
Laura
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January 26, 2024

Welcomed when arrived, Mr. SHEHADEH started the paperwork from start to finish an RICKEY gave me the keys when it ready to GO!!!!!! Great job Guys More

by moosecc17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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