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Gettel Chrysler Jeep Dodge Ram - Service Center
Punta Gorda, FL
1,268 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,268 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center
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January 07, 2024
I don't know where you found him - but the young man that facilitated our service while we were there (I think his name was Russell) - but he was absolutely the best I have ever experienced. From the time w facilitated our service while we were there (I think his name was Russell) - but he was absolutely the best I have ever experienced. From the time we arrived throught the time we pulled out, he kept us completely informed and provided us with options. VERY professional, courteous and made us feel comfortable. More
by ‘08 Avalanche
Verified CustomerEmployees Worked With
Russell
December 30, 2023
My experience with Gettel has been amazing. Everything from my salesperson, Jimmy Goodwin, to my service advisor, Russel Frye has been first class. I will recommend this dealership to anyone lo Everything from my salesperson, Jimmy Goodwin, to my service advisor, Russel Frye has been first class. I will recommend this dealership to anyone looking to buy a car! More
by kbkuhlman
Employees Worked With
Jimmy Goodwin, Russel Frye
December 29, 2023
After spending 1,700. 00 They told me I still needed more service. I can't afford to keep this up. Each time I go to the dealership I have a really hard time, I wish I had 00 They told me I still needed more service. I can't afford to keep this up. Each time I go to the dealership I have a really hard time, I wish I had never bought a car there. More
by mmunoz8
December 26, 2023
You should be congratulated on putting together a great team in the service department. I had the good fortune of working with Jade and Laura. They were friendly, knowledgeable, and professional. They both team in the service department. I had the good fortune of working with Jade and Laura. They were friendly, knowledgeable, and professional. They both went above and beyond in making sure my experience was exceptional, and ensuring my service issues were resolved successfully. Please pass on my appreciation. More
by JIMCRJR
Employees Worked With
Laura, Jade
December 26, 2023
Very nice people and very professionals I will definitely recommend this dealer if you looking for a good service on your vehicles recommend this dealer if you looking for a good service on your vehicles More
by ARDENYS.OLIVERT
December 25, 2023
Russel was very attentive. We were welcomed into the dealership's comfortable waiting room, and received updating of our service procedures. Updating included text messages a We were welcomed into the dealership's comfortable waiting room, and received updating of our service procedures. Updating included text messages as well as periodic personal visits by Russel. More
by fhs3iii
Employees Worked With
Russel Frye
December 24, 2023
Sent us home without a registration, ( it’s illegal to drive without one ) and lied to us about financing. Told us if we paid it off to Suncoast in less than a month we wouldn’t get charged a penny. That drive without one ) and lied to us about financing. Told us if we paid it off to Suncoast in less than a month we wouldn’t get charged a penny. That is NOT the case. We were charged $100 finance fee! ( would have paid cash had we known that). Our salesman was great and spent a long time trying to fix problems caused by the finance department . The manager was the one who assured us that financing for less than a month was the same as cash and the finance department was inept- didn’t give us the proper documentation and put on a license plate that we didn’t need ( and we told them we didn’t need it), I would suggest going elsewhere. More
by staceypotempa
Employees Worked With
Bryce
December 24, 2023
I’ll recommend this service with reservation. I dropped off my Pacifica at 7:45 AM on Wednesday, with an appointment. It wasn’t ready for pick up until Thursday afternoon. After diagnosing the pr I dropped off my Pacifica at 7:45 AM on Wednesday, with an appointment. It wasn’t ready for pick up until Thursday afternoon. After diagnosing the problem it was determined I needed a new aux battery, which they had replaced 8 months prior, and a main battery. Two batteries doesn’t require a day and a half. I did not receive a courtesy call informing me that my vehicle would not be ready Wednesday night. It was frustrating to not know what was going on. Having said all that, my Pacifica is running very well after the service. The aux battery was under warranty — no cost. The car was turned over to me freshly washed. And, my service rep, Wendy, was very pleasant to work with. More
by kkmason@hotmail.com
Employees Worked With
Wendy
December 23, 2023
My Jeep developed the death wobble. The service department worked me in and had it fixed in 2 days. Friendly staff. The service department worked me in and had it fixed in 2 days. Friendly staff. More
by Pdrlkr
Employees Worked With
