Back

Gettel Chrysler Jeep Dodge Ram - Service Center

Punta Gorda, FL

4.4
1,266 Reviews

1,266 Reviews of Gettel Chrysler Jeep Dodge Ram - Service Center

Sort by
February 26, 2023

The dealership closes at 7pm and we called and let Joshua know that we were going to be late. HE said that was fine and we arrived at 7:30. We didn't leave the dealership until 11:30pm and he was very nice, More

by duanehines1970
Recommend Dealer
Yes
Employees Worked With
Joshua Maine
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for choosing us to purchase your new vehicle from and for taking the time to share your experience. Welcome to the Gettel family.

February 26, 2023

Took my car in for warrenty work. Set apt, I had to reschedule, dropped car and it took 3 days, didn't have part in and then technician out. I would've thought the part would be in fr More

by bella714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Coleman
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle. We apologize for the delay in getting it repaired. We thank you for your patience and understanding.

February 26, 2023

Service request for auto butler should not taken 5 plus hours to complete and then you still have to wait extended amounts of time. Also my antenna was left off my vehicle and it is very inconvenient for m More

by mcknight3576
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Ouellette
Feb 27, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for purchasing and servicing your vehicle with us. The AutoButler application does take some time. We apologize if the service advisor that you worked with didn't communicate that you properly. Please know that we do offer complimentary UBER service to take you to and from anywhere within a 15 mile radius of the store to avoid the wait time. We apologize as well that the antenna was put back on your vehicle.

Feb 28, 2023 -

mcknight3576 responded

The antenna was not put back on my car and you all still have possession of it. I live more than 15 miles away that is why an Uber driver does not work in this case. I live nearly an hour away and work night shift so just stopping by to pick up my antenna isn’t a great option either.

February 25, 2023

Very helpful and courteous folks. . Service was so good we just bought a second vehicle More

by maddbock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Coleman
Feb 26, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing and purchasing your vehicles with us and for taking the time to review your experience. Thank you for being a part of the Gettel family.

February 25, 2023

I was given professional advice, guality work, a genuine concern about the problems with my truck. Very satisfied. More

by Tammilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett in the shop, Shelby Day
Feb 26, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your truck with us and for taking the time to review your experience.

February 24, 2023

Great service and very good service employees Very satisfied with all done to my truck More

by bakerletterbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda 5 stars
Feb 24, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to review your experience.

February 24, 2023

They are professional, courteous, and efficient. The work was accomplished timely. My service representative was exceptional. More

by gregcincinnati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Holder
Feb 24, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for allowing us to service your vehicle and for taking the time to rate your experience.

February 24, 2023

Customer service technicians are precise and courteous. Calls were made to keep me updated on progress and supplied quote prior to beginning the job. More

by russojon_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Goroshnikov
February 22, 2023

The car wash that was included with the service was poorly done. Wouldn't bother with it again. More

by moejas1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ouellette
Feb 23, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Thank you for servicing your vehicle with us and for taking the time to share your expeirence. We are sorry to hear that the complimentary wash wasn't satisfactory. We will share your comments with our detail management team. Thank you for bringing this to our attention.

February 22, 2023

My 2016 Chrysler 300 started having issues where my headlights would shut off and not come back on. My car was in and out of cape Chrysler 4 times over a span of 4 months at times weeks on end with no More

by Kristina Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Wyatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2023 -

Gettel Chrysler Jeep Dodge Ram responded

Kristina, we thank you for allowing us to service your 300 and for taking the time to share your experience. We are glad to hear that the issue has been resolved. Thank you for your kind words.

...
72
...