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Gettel Genesis of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.2
172 Reviews
Gettel Genesis of Sarasota is your local Sarasota Genesis dealer. Offering a complete inventory of Genesis automobiles including the GV80, G80, G90 and more!
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3500 Bee Ridge Road

Sarasota, FL

34239

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Showing 172 reviews

February 19, 2024

The dealership is always on point. We very much enjoy our Genesis and actually own 3 of them More

by WALTSPIVAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Slayback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Stare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson, Melanie Brennan, Angelina Bigi, James Mccormick
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Feb 28, 2024 -

Gettel Genesis of Sarasota responded

We appreciate your feedback and are grateful for your loyalty to our Dealership! Our Service Team makes every effort to provide great service, so it is nice to know you are satisfied. If you ever require assistance or have questions, about Sales or Service, we are here to assist. Have a wonderful day!

February 14, 2024

We had a great experience with everyone involved in this process from start to finish. More

by pcgigs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Esmond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sidlauskas
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Feb 15, 2024 -

Gettel Genesis of Sarasota responded

We know that your time is valuable, so we truly appreciate you taking time out of your day to provide us with feedback. We strive for every customer to have an easy and streamlined experience, so we are thrilled to know that you are pleased. Our team will be here for all your future automotive needs!

January 08, 2024

I was very impressed with both the sales manager and Youssef during the buying process. After the sale, Sam made the delivery and training clear and special More

by maguire831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Zohdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sidlauskas
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Jan 12, 2024 -

Gettel Genesis of Sarasota responded

Thank you for your business! We appreciate the kind words about our Team. Please let us know if we can do anything to make your driving more enjoyable!

January 06, 2024

The salesman was very knowledgeable, helpful and professional. Wanted to assist in any way he could.In my opinion we did excellent work More

by CEM1ON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Youssef Zohdi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Gettel Genesis of Sarasota responded

Thank you for purchasing your vehicle from us and taking the time to write about your experience. We appreciate your kind words. Happy Driving!

December 26, 2023

Santiago is the best! Super customer service and follow through. Needed new mats and he delivered! I will buy from him again! More

by LEETEDDY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Vasquez
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Dec 27, 2023 -

Gettel Genesis of Sarasota responded

We wish you many miles of driving joy! Please reach out if you need anything! Thank you!

December 19, 2023

Our best experience was with our assigned service representative and his name was Christopher Lewis, he was knowledgeable, understanding, and efficient. We specifically got his name to make sure he More

by JIMIANNINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Anderson
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Dec 27, 2023 -

Gettel Genesis of Sarasota responded

Thank you for sharing your positive experience with our community. We are grateful for your business and will be here to serve you again.

December 13, 2023

Ryan was terrific. The maintenance was done efficiently. I will be bringing my car back routinely and will buy my next Genesis from Gettel. More

by paulgraml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Verville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Gettel Genesis of Sarasota responded

Your business and kind words are appreciated. It will be our honor to service your vehicle for all the years and miles ahead!

December 11, 2023

They have improved the Genesis service dept by creating a separate waiting area but they still don't offer loaner cars and I don't like getting into Uber cars that smell like smoke or pick up trucks (I'm too More

by JANMRDEZA
Workmanship
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ricker
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Dec 15, 2023 -

Gettel Genesis of Sarasota responded

We appreciate your business and take feedback very seriously. Your constructive feedback will be used to improve our processes. We know you have many choices and want you to know your business and satisfaction are important. Season's Greetings!

December 10, 2023

Not as friendly as the Gettel Dodge in Punta Gorda. I was expecting more from the dealer as it is a luxury vehicle but it seemed to be average at best. I purchased Genesis air valve caps from the onlin More

by lovely684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Andis
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you for your recent feedback about your service experience, please accept our apology for not meeting your expectations. We look forward to our new facility, where we will have expanded capabilities and amenities to serve you properly. It will be located on Clark Road in Sarasota. We anticipate moving into the new facility late 2024.You have many choices and we want you to know your business and satisfaction are important.

December 09, 2023

I was from out of town and had a issue with my rear tire my Central Florida Headquarters called and spoke with Ryan and he handle my issue and got me back on the road in time to finish my trip to Miami. I More

by GV80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Andis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2023 -

Gettel Genesis of Sarasota responded

Thank you so much for the recommendation! We work hard to be flexible, because car troubles never come on a schedule. Your experience is our top priority and our team is here to serve you the next time you are in the Sarasota area.

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