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Gettel Kia of Bradenton
Bradenton, FL
2,003 Reviews
Gettel Kia of Bradenton is proud to carry the Gettel name. Why? Our 19 sister dealerships spread across the great state of Florida helped us with our start back in 2020, and since then, we’ve continued the Gettel tradition of providing an exceptional customer experience for all who walk through our doors. Bradenton, Venice, Sarasota and the surrounding areas come to us for our large selection of new Kia models, quality used vehicles and Gettel Certified Plus inventory. Plus, we’ve learned a lot from our years in business, which is why we make our customers’ satisfaction our top priority. Stop by our dealership today to see what we’re talking about and discover how Gettel’s Got It.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:30 AM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,003 reviews
January 09, 2024
Our recent experience of purchasing a KIA Sorento at Gettel KIA of Bradenton: We recently decided to assist our daughter in purchasing a new vehicle. Her choice was a KIA Sorento. After several days Gettel KIA of Bradenton: We recently decided to assist our daughter in purchasing a new vehicle. Her choice was a KIA Sorento. After several days of research we concluded to purchase a Sorento from Gettel, as Gettel offered a 2023 Sorento at the lowest price we found (or so we were lead to believe ). That’s where our disappointment started. The following review is a synopsis of our experiences at Gettel KIA of Bradenton: Positive experiences at Gettel KIA of Bradenton: ▪️facility was very clean and organized. ▪️vehicle was in pristine condition. ▪️sales rep (our face-to-face) contact was pleasant and somewhat knowledgeable about the vehicle. ▪️finance officer was very knowledgeable and pleasant to work with. ▪️finance officer offered us a great warranty. Negative experiences at Gettel KIA of Bradenton: ▪️My first contact was when I called and asked to speak to a sales representative who confirmed that the Sorento was still in stock and we agreed on an appointment time (that appointment was made in late December of 2023). At that time I was informed that Gettel KIA was offering a “minimum of $5000 for any trade-in and that we’d get 2.9% financing on the 28K for the 2023 Sorento offered on your website. Our appointment was for January 1st 2024 at 1pm. I woke early that morning to see that the Sorento had went up to 29K over night. I called and spoke the same sales rep again who told me that she spoke to “her manager and if I come in on my scheduled appointment that I will get the Sorento for the original offer of 28K” I advised her that I’ll be there. She reminded me that I can get “up to 5K for my trade-in” which was completely different from her original statement that I’d get a “minimum of $5000 for any trade-in”… ▪️Arriving at 1pm, we met with the “floor” sales rep who advised me that I will not see the rep on the phone as she just works upstairs. Already confused that the person who made me promises and verbal agreements will not represent us. I told the “floor” sales rep of all the false promises the person on the phone promised me and he simply said he had no idea of who I talked to and I even told him her name and he ignored that. ▪️As we sat down after looking at the car and test driving it the “Floor” sales rep began to describe $3000 worth of additional things on the car and I attempted to decline said services but was advised that it’s already been done to the car and that cost will be added onto the price. We, at that time felt completely lied to and cheated and and misinformed. We began to struggle to even stay there to complete the deal. ▪️After several times of the sales rep walking back and forth to the glass office of “offers and and declines” we reluctantly settled because we had traveled over 1-1/2 hours to get, what we first thought, was a good deal. ▪️The “floor” sales rep promised to take our SunPass off the windshield of our trade in and he was reminded twice to do so to the point of telling me that service center is sending him up a razor blade to do it. It never happened. ▪️Our experience took over 4 hours and that’s with even with filling out forms for pre-approval on your website. ▪️Our signing time was extended up to a half hour more as, per the financial officer, they approved the wrong person. Once again, the person on the phone promised to coordinate the loan applications. ▪️I asked the finance officer how the sales at Gettel KIA are and he said very slow…we can understand why after our experiences. ▪️At the end of the process we were asked “that even if we had a bad experience to please give KIA Gettel high marks because they needed them. I’ve even received emails asking to call so my sales rep can change things so I can give them/him a 100% rating…these problems are way above his pay grade. In conclusion, I’d have to say, with the lies and misdirection… not a fan of Gettel KIA. More
by Tundradude07
January 09, 2024
Professional, timely I found Emiliano professional and the service I received outstanding. I love that they imwashed and vacuumed my car the service I received outstanding. I love that they imwashed and vacuumed my car More
by DUDETTE1007
Verified CustomerJanuary 07, 2024
I brought my car in for a warranty repair and asked for my brakes to be checked also, I received a full report on the recommended services for my car and was able to chose the services I wanted done while my brakes to be checked also, I received a full report on the recommended services for my car and was able to chose the services I wanted done while my car was in the shop for the warranty work. More
by NEWALLEN2000
Employees Worked With
January 07, 2024
Jeff was caring and provided me with a great customer care attitude. This is my 3rd time bringing my car for service. Also, the guy who serviced my car and the one who washed it, were great people, too! care attitude. This is my 3rd time bringing my car for service. Also, the guy who serviced my car and the one who washed it, were great people, too! Good feeling! Keep doing a good job, guys! More
by ibarra.maria927
Employees Worked With
Other Employees :
my service technician and the old guy who washed my car
January 03, 2024
This dealership was very helpful and got me in a dependable vehicle. I appreciate Nigel's hard work. He's a great person. dependable vehicle. I appreciate Nigel's hard work. He's a great person. More
by rossll27
January 03, 2024
Everyone is polite, efficient and thorough! Service is reasonably priced and completed in a timely manner. Service is reasonably priced and completed in a timely manner. More
by Catherine
January 02, 2024
Kim was great! Personal and professional. Kept me informed about the status of my car every step of the way. Thanks, Kim! Roger Personal and professional. Kept me informed about the status of my car every step of the way. Thanks, Kim! Roger More
by rameisenhelDEr
Employees Worked With
