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Gettel Kia of Bradenton - Service Center

Bradenton, FL

4.7
1,204 Reviews

1,204 Reviews of Gettel Kia of Bradenton - Service Center

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June 07, 2023

They're nice, people clean understanding listens to you. With friendly service. You have any questions they will answer. Best of their knowledge. More

by Lorettamanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stroud
Jun 24, 2023 -

Gettel Kia of Bradenton responded

Thank you for your great review!

June 07, 2023

Very friendly people to talk and to work with and very knowledgeable about the Kia brand. More

by Jackraykern@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bud
Jun 24, 2023 -

Gettel Kia of Bradenton responded

Thank you for your awesome review!

June 07, 2023

People were friendly, helpful and honest. They gave us a good deal on a new car. More

by lmarshall63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Stroud
Jun 24, 2023 -

Gettel Kia of Bradenton responded

Thank you for your amazing review!

June 07, 2023

The service center has been great to deal with especially Jeff. Jeff makes sure I've been kept informed about everything that is going on and made situations that could be very inconvenient not so bad. I've More

by amberjeremy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2023 -

Gettel Kia of Bradenton responded

Thank you so much for your marvelous review and recommendations!

June 03, 2023

Trying to schedule an appointment and coming in was difficult because service staff seems busy and away from phone carrying out other tasks. More

by Marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Gettel Kia of Bradenton responded

Thank you so much for your terrific review and feedback. We are aware of the issue and are making changes.

June 02, 2023

Takes entirely too long to schedule an oil change only available for weeks in advance and no option to drop in. Last time I was informed that car wash/vacuum is only upon request More

by Megan Summers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Jurek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Stroud
Jun 29, 2023 -

Gettel Kia of Bradenton responded

We apologize for your experience and thank you for your feedback. Please call and ask for customer relations 941-756-5511 so we can gather a little more information. Thank you.

June 01, 2023

Chairs in waiting room very uncomfortable for a long wait. Changed tv channel, couldn’t understand what they were saying. More

by SBROTHERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Gettel Kia of Bradenton responded

Thank you for your great review! We apologize for the chairs being uncomfortable.

May 31, 2023

Excellent service and sales management. Follow through. Sales manager Patrick was good about following up on key items after the sale. Service department was diligent in tracing issues. More

by Anony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Anony responded

It's inevitable. That's issues arise.. how an organization deals with them is key in my mind. Well done!

May 30, 2023

Everyone was very knowledgeable and answered all my questions, they did a great job Doing my tinted windows More

by dcairone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Mooneyhan, Edward Marcado, Elijah Chkhartishvili, Joshua Scutt
Jun 23, 2023 -

Gettel Kia of Bradenton responded

Thank you for your terrific review!

May 30, 2023

Very good service by Russell always very attentive and willing to please plus explains what ifs available in the waiting room More

by hegar33351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Cassidy sales
Jun 23, 2023 -

Gettel Kia of Bradenton responded

Thank you for your phenomenal review!

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