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Gettel Kia of Bradenton - Service Center
Bradenton, FL
1,204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,204 Reviews of Gettel Kia of Bradenton - Service Center
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May 22, 2023
Everything is done right. They make it so easy, with Uber drop off and pick up.. I’m not horrified at dealership pricing for maintenance. They have the best coffee and snack They make it so easy, with Uber drop off and pick up.. I’m not horrified at dealership pricing for maintenance. They have the best coffee and snackies.. it’s a little strange that a dealership makes me this happy. I’d love to tell the world each time I come here how anxiety free this is, a huge win AND this recent service was less expensive than anticipated!💕🥰 More
by SherryMcSherry63
Employees Worked With
Other Employees :
Wish I knew, because it absolutely is a team effort that makes my experience wonderful
May 21, 2023
Great service, fast and reliable, I know that I leave my car in good hands. car in good hands. More
by alemanjacqueline
Verified CustomerEmployees Worked With
May 21, 2023
I wont go any place else. These guys, from Will to Russ to Matt, this dealers service Dept is described wth one word....FANTASTIC!!! These guys, from Will to Russ to Matt, this dealers service Dept is described wth one word....FANTASTIC!!! More
by rkleebauer
May 20, 2023
Service is great but expensive. Billy is an awesome service advisor. Always prompt and courteous and explains everything Billy is an awesome service advisor. Always prompt and courteous and explains everything More
by Carriejohn33904
Employees Worked With
May 20, 2023
He wasn’t very cordial but I’m okay with that. He called me and told me the car was ready to pick up. After I asked him if the check engine light was now off he said yes. I came to pick up the ca He called me and told me the car was ready to pick up. After I asked him if the check engine light was now off he said yes. I came to pick up the car that evening after the service department was closed only to discover the check engine light was still on, after I spent $560.00 plus ! I had to make the one hour trip back to Gettel the next day to have another service call. Also, my tires were not inflated to the 40lbs cold that I requested. Probably not Russels fault, he did notate it. I’m very happy with the 2017 Niro I still have and the 2023 Niro I purchased from Gettel. Not happy with the service department. Maybe next time I’ll be treated like the loyal Kia customer I am, if I come back. Also, Russel is not very knowledgeable about the Kia/iphone set up. He eventually fixed my screen but initially blamed my iphone! I dislike to be that guy who complains but you asked and I’m being honest. Call me if you want 6318044628 Sal Palacino More
by SALVATOREPALACINO
May 19, 2023
Greg Lapina was a fantastic salesman He made our experience awesome. We will always remember how well we were treated by your staff. Thank you!!! experience awesome. We will always remember how well we were treated by your staff. Thank you!!! More
by jjjohns5
Employees Worked With
Greg Lapina, Joshua Scutt, Roy Smalls
May 18, 2023
Great customer service. New waiting area is great for setting up office. Matthew kept me well informed through the service process New waiting area is great for setting up office. Matthew kept me well informed through the service process More
by deandennerline
Employees Worked With
Matthew Stroud
May 18, 2023
They were very quick and courteous. We came to have a recall item taken care of. They even ran the car thru the wash bay and vacuumed it for us. We came to have a recall item taken care of. They even ran the car thru the wash bay and vacuumed it for us. More
by SUSANFLOWERGIRL
Employees Worked With
May 18, 2023
Very positive experience with Gettel Kia dealership. Matt was knowledgeable and helpful. My car was washed, vacuumed and looked brand new when I picked it up. Matt was knowledgeable and helpful. My car was washed, vacuumed and looked brand new when I picked it up. More
by Lnyyanks7
Employees Worked With
Matthew Peachey
