Gettel Kia of Bradenton - Service Center

Never had any issues. Kind and courteous always. Fast and efficient service. Always satisfied. Appointments whenever I need them Kind and courteous always. Fast and efficient service. Always satisfied. Appointments whenever I need them More

Nice waiting room, nice staff, prompt service, easy access to service drive, fixed right the first visit. access to service drive, fixed right the first visit. More

They failed to write up a form when I dropped car off. So when I called to see if it was ready they didn’t even know where my car was. So wasn’t dire when they said! So when I called to see if it was ready they didn’t even know where my car was. So wasn’t dire when they said! More

Service - happy with experience All as expected and I was kept informed. I am happy and will recommend kept informed. I am happy and will recommend More

Got right in. Waiting area was very clean and there was coffee. All was explained and next steps discussed. Waiting area was very clean and there was coffee. All was explained and next steps discussed. More

Very helpful and attentive I wish I could remember the name of the gentleman that got us checked in and handled everything. He was the best name of the gentleman that got us checked in and handled everything. He was the best More

Friendly service. I'll be back next year for another scheduled maintenance appointment. I will recommend to others. I'll be back next year for another scheduled maintenance appointment. I will recommend to others. More

Matthew checked me in. He reviewed what they were doing. No surprises. He was polite, courteous and friendly. He reviewed what they were doing. No surprises. He was polite, courteous and friendly. More

Efficient check in. Good communication. Very friendly staff. Clean work areas. They get you in and out quickly. Very satisfied. Good communication. Very friendly staff. Clean work areas. They get you in and out quickly. Very satisfied. More

Russell was extremely rude, not welcoming, and condescending. If I could give him 0 stars I would. He talked over me and was completely uninterested in the problems I was having. Instead, he blame condescending. If I could give him 0 stars I would. He talked over me and was completely uninterested in the problems I was having. Instead, he blamed them on me instead of the dealership. Will never make an appointment with him again. I didn't even want to go back for my vehicle and encounter him again. More