Gettel Kia of Bradenton - Service Center

Great Very satisfied with everything Very happy with the dealership but I'm getting annoyed with this survey. dealership but I'm getting annoyed with this survey. More

Everyone there has been so nice and caring. They make you feel at home too They make you feel at home too More

Always friendly faces and people ready to help you with anything you need. Wouldn't take my car anywhere else anything you need. Wouldn't take my car anywhere else More

Pleasant and efficient staff. Good communication. Car wash a good way to end the service. Good communication. Car wash a good way to end the service. More

The new building is amazing. Covered drive up to Service dept is great. Easy access to my service rep Russell T. Covered drive up to Service dept is great. Easy access to my service rep Russell T. More

Done Excellent 5 Everything went well Thanks that should be enough to night good night be enough to night good night More

I always go to Russell because i trust him and he always takes good care of me and my car takes good care of me and my car More

Not professional at all. I was treated badly by the front service guy and all he cared about is the recall for my car even though I told them when I called that I want an oil I was treated badly by the front service guy and all he cared about is the recall for my car even though I told them when I called that I want an oil change only cause I don’t have time that day. He lied to me and had me sign the paper that says that I dined the recall. So I had to talk to the manager who handled it better. But I will never take my car there again in the future. More

Their system for texting a link to customer to view recommended work did not work well, leaving me confused. I had to talk to someone to get the right information. They also found incorrect pricing in recommended work did not work well, leaving me confused. I had to talk to someone to get the right information. They also found incorrect pricing in the quote. I also felt like no one cared about me as a customer ( with the exception of one woman who answered a call). Seems like they have plenty of business and therefore gave no effort to help me. Also, I brought my car to Gettel because another service center, whom I trust, suggested I go to the dealer because an emissions issue should be covered by warranty. That shop told me I didn't need any other repairs at the moment. Gettel told me the emissions repair was not under warranty and gave a list of suggested work totaling about $4,000! More

We are very happy with the service we have received from Gettle Kia and especially how we are treated like family. Billy Cummings has been extreme nice to us and we feel you are lucky to have an employee li Gettle Kia and especially how we are treated like family. Billy Cummings has been extreme nice to us and we feel you are lucky to have an employee like him. More