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Gettel Kia of Bradenton - Service Center

Bradenton, FL

4.7
1,204 Reviews

1,204 Reviews of Gettel Kia of Bradenton - Service Center

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February 03, 2023

They had my service ready when they said they would. Went over everything they did. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Gettel Kia of Bradenton responded

Thank you for the review and your car was ready on time!!

February 02, 2023

Love the upgrades done. Friendly staff. Work was done faster than expected so that’s always great. More

by Meganmorse618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Gettel Kia of Bradenton responded

Thank you!!!

February 02, 2023

Great service except a long wait. This was due to the software update from KIA. What was to take 45 minutes took close to 5 hours to complete! They offered to drive me somewhere and I More

by joe19491950
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Gettel Kia of Bradenton responded

Thank you!!!

February 02, 2023

Billy is always very helpful and personable. He explains things well and helped solve an issue my car was having. I also appreciate the Uber drop off and pick up service. More

by TARYN.MORGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2023 -

Gettel Kia of Bradenton responded

Awesome Review!!! Thank you!!!!

February 01, 2023

William Cummings was excellent, as were all of the people I came in contact with at Gettel. Every time I take my car in for service, I leave happy. More

by shawna_tj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianeliz Torres
Feb 02, 2023 -

Gettel Kia of Bradenton responded

Thank you!!!

February 01, 2023

Very good service & very good follow up Car returned in very good condition Service manager couldn’t have been better More

by HEGAR3335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Gettel Kia of Bradenton responded

Thank you!!!

Feb 03, 2023 -

HEGAR3335 responded

Nice job by Russell at gettel Kia

February 01, 2023

Did already why is this being repeated. Russ did a great job fix this section More

by barrymeinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Gettel Kia of Bradenton responded

Thank you!!!

January 31, 2023

i do recommend this dealership and tell all that i'm very pleased with the work done here More

by berkshire1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Gettel Kia of Bradenton responded

Thank you!!

January 31, 2023

Everyone at the dealership was very helpful and the customer service area was very nice and clean. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Dan responded

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Jan 31, 2023 -

Dan responded

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January 30, 2023

I was told that my Service would take 2. 5 to 3 hours max. It took almost 5.5 hours. I waited at Kia for it due to the fact of having only one car. This is also the same repair I had done More

by DMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Tambourine
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff
Jan 30, 2023 -

Gettel Kia of Bradenton responded

Sorry there was a delay. We will work on a better process. Thank you!

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