Gettel Kia of Bradenton - Service Center

New building is both functional and comfortable- and the amenities great- coffee, Wi-Fi etc. Staff helpful and welcoming. amenities great- coffee, Wi-Fi etc. Staff helpful and welcoming. More

Thought the wait was a bit longer than expected, Matthew kept me updated and was very kind and is a great worker. kept me updated and was very kind and is a great worker. More

It is impossible to get anyone to answer the phone or call you back. It’s a constant issue. We literally had to go in to talk to someone than they say they will handle it and again never a call back. The call you back. It’s a constant issue. We literally had to go in to talk to someone than they say they will handle it and again never a call back. The customer service is the worst I have ever seen!! I honestly would never buy another car from this place More

Easy check in, transport offered but not necessary. On time Service delivery .The vehicle was washed. Everything went well, no complaints. Nice new facilities. Well done!! On time Service delivery .The vehicle was washed. Everything went well, no complaints. Nice new facilities. Well done!! More

I was pleased with everything the csr was good and I liked the texting feature for itemized items and when the vehicle was ready! liked the texting feature for itemized items and when the vehicle was ready! More

Matt Stroud is the reason I came to Gettel Kia. He is the BEST service advisor, hands down. His customer service is top of the line! I refer everyone I know to him. In my opinion, the service advis He is the BEST service advisor, hands down. His customer service is top of the line! I refer everyone I know to him. In my opinion, the service advisor makes or breaks the service experience. And Matt makes it a phenomenal experience every time! He will make a great service manager! One of my general managers once told me that it is a lot cheaper and easier to keep the customers that you already have than to go get new ones. If Matt serviced all of your customers, you would NEVER lose a customer! More

Billy was great communicating with us during an unfortunate event of having to replace a transmission in a new car with only 257 miles. Thank you Billy! unfortunate event of having to replace a transmission in a new car with only 257 miles. Thank you Billy! More

The facility is clean. Sales people do not pressure customers. Sales reps are knowledgeable about the features on various car models. The dealership does not pressure cu Sales people do not pressure customers. Sales reps are knowledgeable about the features on various car models. The dealership does not pressure customers to buy add ons. More

Everyone was top notch especially Billy C, got my car back and it had been washed, Great experience all the way around back and it had been washed, Great experience all the way around More

Gettel Kia provides friendly and professional service. It is always a pleasure to go there for service. It is always a pleasure to go there for service. More