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Gettel Kia of Bradenton - Service Center
Bradenton, FL
1,204 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,204 Reviews of Gettel Kia of Bradenton - Service Center
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November 05, 2022
Russell was friendly, professional, and explained all details of my services and all options available details of my services and all options available More
by HOLLOWELLJ
Verified CustomerEmployees Worked With
November 03, 2022
The Service was great! Just so darn difficult getting in to the Service area! This will be solved when the new Service building is completed. Just so darn difficult getting in to the Service area! This will be solved when the new Service building is completed. More
by FJBWOLFF
Employees Worked With
Matthew Stroud
November 03, 2022
Driver's side door frame had 3 small dings that weren't there when we dropped it off for repairs. Additionally, one tire had only 7 PSI when I picked the car up. Staff were friendly but not organized. Some there when we dropped it off for repairs. Additionally, one tire had only 7 PSI when I picked the car up. Staff were friendly but not organized. Some flat out refused to help waiting customers because they were "busy." Not sure with what...looked like paperwork that probably could have waited until the customers in the lobby were taken care of. More
by Dissatisfied2022
Employees Worked With
Blair Smith - kept us informed - 4 stars
November 02, 2022
Worst customer service I’ve ever seen at a dealership! No one to greet you and when you walk in for assistance still no one to greet you. They couldn’t even figure out what was wrong with my Kia Soul . No No one to greet you and when you walk in for assistance still no one to greet you. They couldn’t even figure out what was wrong with my Kia Soul . Nothing good to see here folks… More
by cindy_norris67
Employees Worked With
Jeff
November 02, 2022
Worse service I’ve ever had. Made a 830 appt for simple oil change and tire rotation on a 2022 Telluride. Didn’t get out until 1130. Not sure who failed or where the process fail Made a 830 appt for simple oil change and tire rotation on a 2022 Telluride. Didn’t get out until 1130. Not sure who failed or where the process failed but definitely not pleased with the service. The advisor said I had a recall for a hitch. I don’t even have a hitch. So why did it take 3hrs? Why did I make an appointment? All great questions. I’d rather drive 30-40min to another Kia dealership. More
by Bernardo.Velazquez
Employees Worked With
Don’t even remember
November 01, 2022
Great dealership they come in and take care of my problem immediately they're always trying keep me informed and ask me for my input or whatever situation is immediately they're always trying keep me informed and ask me for my input or whatever situation is More
by ALE1562890
Employees Worked With
October 31, 2022
The service is always very helpful and friendly. They stick with just the issues and are always prompt on getting things done. That’s why you have our repeat business. They stick with just the issues and are always prompt on getting things done. That’s why you have our repeat business. More
by holenallman
Employees Worked With
October 31, 2022
I was there because my air was not working. They took my car back right away. He came back to me in a half hour or less and told me they have to order the part and he will call me when the p They took my car back right away. He came back to me in a half hour or less and told me they have to order the part and he will call me when the part comes in. More
by DPEKOE
