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Gettel Stadium Toyota

Tampa, FL

4.5
1,055 Reviews

5088 N Dale Mabry Hwy

Tampa, FL

33614

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1,055 Reviews of Gettel Stadium Toyota

December 23, 2023

they charged me $2. 00 to wash my car no one told me there was a fee it was always free in the past !! More

by JIMMYNIEVES2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
Dec 26, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to bringing this issue to our attention. There should be a credit at the bottom of your invoice, you should not be charged $2.00 for a car wash. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input.

December 22, 2023

Appointment was for recall and maintenance. Recall was not done due to your shop was to busy. More

by MTGSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Efrain Abreu
Dec 22, 2023 -

Gettel Stadium Toyota responded

We're sorry to hear you had a poor experience at our dealership. We strive to provide exceptional service to all of our customer, and we're disappointed that we fell short in your case. Please contact us directly at (813)872-4881 and ask for Customer relations so we can figure out what we can do to make things right. We appreciate your input and value the chance to enhance our services.

December 22, 2023

Knowlegable, helpfull, fast service, pleasant virtuous. Carries wide products for car care. Staff areas clean and members very clean. More

by LIANEGOSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Indira Soler, Daniel Choe, Eddie Ferreiro-Romero
Dec 22, 2023 -

Gettel Stadium Toyota responded

We are so grateful for your kind words and 5-star review. Thank you for choosing Gettel Stadium Toyota for you vehicle service needs! ☺

December 21, 2023

Great service as usual. Service advisor Francisco Velez great. Explains everything and cost everyone is courtesy More

by RLGESS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Velez
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for the for the 5-star review! We truly appreciate you continuous support and trust in us.

December 21, 2023

Came in for an early appt. I was told about an hour. So didn’t go home. 3 hours later I was presented with an update on status and next steps and out the door in about 45 minut More

by davidccunliffe
Recommend Dealer
Yes
Jan 04, 2024 -

Gettel Stadium Toyota responded

We're sorry to hear that you had a long wait time, we understand how valuable your time is and we apologize for any inconvenience. Please call us at (813)872-4881 and ask for customer relations so we can see what we can do to make any future experiences better than before. Thank you for helping us identify areas for improvement.

December 21, 2023

I always have a positive experience here! The customer service is incredible and the wait time is minimal. More

by BRDSRCOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Serrano, Mike Alba
Dec 22, 2023 -

Gettel Stadium Toyota responded

Your feedback made our day! We are ecstatic to hear that you always have a positive experience here at Gettel Stadium Toyota! We can't wait to welcome you back! ☺

December 21, 2023

Efficient and friendly Efficient and friendly service. Bill was anxious that I understood all the details and that my questions were answered. The turn around time was excellent. More

by TERESAVATH
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for your positive rating for your recent visit to Gettel Stadium Toyota! ☺

December 21, 2023

I was explained in detail the issue with my car, and before any work was done I was advised of the cost. More

by ttgrif
Recommend Dealer
Yes
Employees Worked With
Carlos Luna
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate it!

December 21, 2023

Robert was professional, friendly, understood my concerns and provided above and beyond service. He even offered to have to take care of coding a 2nd key fob that was owed from purchasing new RAV4 in January More

by rickfitzpatrick
Recommend Dealer
Yes
Employees Worked With
Robert Caribe, Robert Caribe
Dec 21, 2023 -

Gettel Stadium Toyota responded

Thank you so much for taking the time to leave such a sweet review! We are thrilled to hear your experience with Robert here at Gettel Stadium Toyota was AWESOME!

December 21, 2023

Muy complacidas con la atención de Osmel, a pesar de no haber salido con el auto de mi preferencia, me gustaría agradecer por su tiempo y colaboración, lo recomendaría siempre, ténganlo por seguro, muy bue More

by Isabel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osmel Negrin
Dec 21, 2023 -

Gettel Stadium Toyota responded

Muchas gracias por las palabras amables por favor háganos saber si hay algo en lo que podamos ayudarle en el futuro☺

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