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Gettel Stadium Toyota

Tampa, FL

4.5
1,054 Reviews

5088 N Dale Mabry Hwy

Tampa, FL

33614

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1,054 Reviews of Gettel Stadium Toyota

December 10, 2023

Appointment at 8am. Left dealership 9hrs later a 5:15pm. Told my vehicle was ready around 12pm. Drove off lot into major traffic &the brakes failed. Almost causing a ter More

by TAYLOR7111952
Recommend Dealer
No
Employees Worked With
Amber Smith (she was not the problem). The work that was done on my vehicle is the problem.
Dec 19, 2023 -

Gettel Stadium Toyota responded

Thank you for bringing this to our attention, this is not okay and we apologize that you had to experience this. Please call us at (813)872-4881 and ask for customer relations so we can discuss what we can do to make this right.

December 10, 2023

Car serviced at 34985 miles and windshield service reminder sticker now says next service 5/24 at 34888 miles, service status app never updated causing me to miss phone call that car was ready, servic More

by BEACHVIEW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Luna
Dec 19, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to share your experience. This is not how we aim to run our business'. We're currently making adjustments to make sure this doesn't happen again. Please give us a call at (813)872-4881 and ask for customer relations so we can see what we can do. We appreciate your feedback, as it's helping us to improve and ensure a better experience for you next time.

December 10, 2023

Awesome. Excellent Service from start to finish.waiting area always has snacks for the customers. More

by tandraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hare, Carlos Luna, Francisco Velez, Amber Smith, Robert Caribe, Bill Sutton, Efrain Abreu
Dec 11, 2023 -

Gettel Stadium Toyota responded

Thank you so very much for taking the time to leave us a 5 Start review! We really appreciate it!

December 10, 2023

Fantastic. Amber was our advisor and treated us very well Very very very very Good More

by DALEXRITCH
Recommend Dealer
Yes
Employees Worked With
5
Dec 11, 2023 -

Gettel Stadium Toyota responded

Awesome! We are so very pleased to hear your experience working with Amber was Fantastic.

December 10, 2023

I like the employees Gettel/Stadium Toyota Elvyn, Marco and Bruce. ???? Good Job!!! Very Professional!! More

by CHARRICK1958
Recommend Dealer
Yes
Employees Worked With
Elvyn Rodriguez has always been my service advisor for over 7yrs. He is very professional and always treats me well ?? Thank you Elvyn!!!
Dec 12, 2023 -

Gettel Stadium Toyota responded

Thank you for taking the time to leave us a 5 Star review! We are so happy to hear your experience working with our crew here at Gettel Stadium Toyota was good.

December 10, 2023

excellent from start to finish. We walk over to Mommes Place for breakfast was excellent too More

by LOUISSANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Smith
Dec 12, 2023 -

Gettel Stadium Toyota responded

Awesome! We are so thrilled to hear your experience here at Gettel Stadium Toyota was excellent!

December 10, 2023

It was fast. It was efficient. I hope this is enough words so you'll stop texting me :) More

by lexysigmon
Recommend Dealer
Yes
Dec 14, 2023 -

Gettel Stadium Toyota responded

We're happy to see that you had a 5-star experience at Gettel Stadium Toyota.

December 10, 2023

Very friendly and professional I was very satisfied with the service provided and everything was very fast, they make me feel at home and that they care, thank you very much?? More

by carlacarrascoaracely
Recommend Dealer
Yes
Employees Worked With
Tony Roche
Dec 11, 2023 -

Gettel Stadium Toyota responded

Thank you very much for the 5 Star review!

December 09, 2023

Great service, very timely and punctual and friendly Everyone at the dealership was very friendly and helpful while also being very professional More

by Mia Reich
Recommend Dealer
Yes
Employees Worked With
Liz
Dec 13, 2023 -

Gettel Stadium Toyota responded

We are so grateful for your kind words and 5 star rating! Thank you for choosing Gettel Stadium Toyota for you service needs. Your feedback motivates us to continue providing exceptional service to all our customers.

December 09, 2023

Dont believe anything this dealership says, xxxxxxx sales people screw you. Tony Calderon for instance is the xxxxxxx that got me. Highly reccomend going elsewhere if you are looking for a nee car or used on More

by michaelfederighi415
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Calderon
Dec 13, 2023 -

Gettel Stadium Toyota responded

We are sorry to hear that you had less than excellent experience in our sales department. Each of our customers is a valued part of our operation and should be treated as such. We apologize that you did not receive the level of service you expected.

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