Gettel Stadium Toyota - Service Center

Although Robert Caribe was not available, the Tony, the service technician to whom I was transferred, did an excellent job of understanding my concerns and addressing the needs of my vehicle. service technician to whom I was transferred, did an excellent job of understanding my concerns and addressing the needs of my vehicle. More

Got in and out quickly and service manager Suann and mechanic were excellent. I was very pleased. mechanic were excellent. I was very pleased. More

Amber Smith asst manager, excellent service manager. Honest, trustworthy and very professional. Tells you what you need without being pushy or demanding. Very nice and personable as well. Honest, trustworthy and very professional. Tells you what you need without being pushy or demanding. Very nice and personable as well. More

It was good! Accurate information and quick service It was good, schedule on time. All information was provided and service was completed with no issues Accurate information and quick service It was good, schedule on time. All information was provided and service was completed with no issues More

The process was easy and streamlined. They answered all questions I had and went above and beyond to help me get what I wanted. They answered all questions I had and went above and beyond to help me get what I wanted. More

I will never return to this dealership, bill exceeded the total estimate given. Sam is dishonest so is the manager Mike Alba. total estimate given. Sam is dishonest so is the manager Mike Alba. More

Great communication and timely service. All requests for service completed and well done by the team, thanks guys. All requests for service completed and well done by the team, thanks guys. More

Have been working with Mike Hare for years. There isn't much I can say I haven't already. He knows my two trucks inside and out. That seems to be attributed to a deep understanding of cars, There isn't much I can say I haven't already. He knows my two trucks inside and out. That seems to be attributed to a deep understanding of cars, a full understanding of Toyota's products and a genuine concern that the vehicles he is servicing are operating safely and efficiently. He's proud of what he does, and I'd consider him the primary reason I have serviced my vehicles there for the last 15+ years. Aside from his technical expertise, he's also a good guy. No xx or run arounds on any of the work and everything is always done when he says it will be. We enjoy talking with him and plan to continue working with the dealership for as long as he is around. Final note - After having the dealership replace a set of tires on one of my previous Tundras, Mike hung around (after his day was over) to make sure everything was done right. When I pulled up, he was actually checking the lugs with a torque wrench. That extra effort speaks volumes about the guy and how much he cares. Hopefully you won't hang him for stepping outside of his job a bit. But him giving that extra effort means I don't have to worry about an oil plug or something else letting go as I'm driving away. If I was running your operations, I'd be looking for a position that puts him into an oversight/management role or has him doing training. It's obvious his talents are not being fully utilized in his current role. More

Amber was amazing and incredibly helpful! She was very informative and knowledgeable. Really enjoyed how pleasant she was. She was very informative and knowledgeable. Really enjoyed how pleasant she was. More

The dealership has been my “go to” for car purchase and service over the last several years. service over the last several years. More