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Gettel Toyota Gainesville

Gainesville, FL

4.5
3,790 Reviews
At Gettel Toyota Gainesville, we're more than just a Gettel dealership, although we have 20 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service. Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including: New Vehicle Sales Used Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Parts and Accessories Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander. Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include: Gettel To Go Paperless and Transparent Finance Process with DocuPad Free used car appraisal good for 7 days or 300 miles
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2985 N Main St

Gainesville, FL

32609

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Showing 3,790 reviews

October 09, 2012

Thank you Shad, you are always top notch. I appreciate your professionalism and your personal interest in making sure my auto is well taken care of. Gatorland is lucky to have you on their team! More

by luzma
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
September 27, 2012

I have owned my Highlander for 4 years and have 100,000 I have owned my Highlander for 4 years and have 100,000 miles on the vehicle. I have used Gatorland Toyota Scion for all scheduled service maint More

by Traci D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hall
September 10, 2012

(Note: My rating is strictly for auto repairs and services - never bought a car from here) If I could give them a 0 I would. Almost every time I have taken my vehicle to Gatorland Toyota there has More

by regina.bermudez.3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Hurlbert
Sep 10, 2012 -

Gettel Toyota Gainesville responded

Ms. Bermudez, Please allow me to apologize on behalf of our service department for the poor service you received over multiple visits. Our team works hard to ensure that our customers are satisfied with every experience at Gatorland Toyota and we never want you to feel inconvenienced or that your service requests are not heard or attended to. For that reason, while feedback like this is difficult to hear, I appreciate you taking the time to write and tell me about your experience as it allows me to evaluate our current internal processes and ensure that future customers don’t share a similar experience. I would appreciate it if you would contact me at your convenience at rhurlbert@gettel.com so that I can learn more about your experience and hopefully resolve any outstanding issues. You can also reach me by phone at (352) 376-3262. Thank you and I look forward to hearing from you. Sincerely, Robert Hurlbert Service Manager

August 26, 2012

I have always recieved good service at Gatorland. This time I was only there because my tire pressure light was on and it turned out I had a nail in a tire and required a patch. I'm not sure what sys More

by phyllis.w.klein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Metzke
August 18, 2012

Bryan was very courteous and helpful when we had our car serviced at Toyota. Although I called quite often, he was always very responsive and kept me up to date when parts would arrive and how soon it woul More

by lewjufa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fisher in Service Department
August 06, 2012

Brought the Sienna for warranty work, Chris called and told me that there was another warranty item that they fixed, the car was done in less than two hours as promised. There were also several other item More

by gatorlandtoyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris summerlin
June 07, 2012

Very pleased with our new Toyota Tacoma. Pleased with price and sales experience. Very low stress and no haggle. Just a fair no pressure deal. More

by larissaricketts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Biehl
May 31, 2012

I purchased a "Certified Pre-Owned" Highlander in April and Buck was great. He answered all my questions and made the sales process effortless. I was very impressed with his pesonality & demeanor. More

by Guy D. Morrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buck Byard, Buck Byard
May 30, 2012

The Overall experience was good. I could tell we had a new person handling our case. He was a little slow in the paperwork area but had a great attitude and was not too pushy. More

by jsraybjf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Carr
May 30, 2012

it is my first toyota. two trips to the gatorland close the deal. the price is very competitive.The transaction is very efficient. Way better than the dealer in Ocala. More

by lunhuamao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Walls
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