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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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March 24, 2024

Good customer service. Very clean waiting area. Helpful in making sure you get the right service. More

by saullowery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Mar 25, 2024 -

Gettel Toyota Gainesville responded

We're thrilled you had a positive experience with our customer service team! Providing a clean and comfortable waiting area is important to us, and we're glad you found it to your liking. We always strive to ensure that our customers receive the proper service for their needs, and we're pleased our team was able to help you with that.

March 24, 2024

Very polite, very good at there job. Very good at their job. Made sure that I had a wonderful experience which I always do More

by Rainvilleclaudia902
Recommend Dealer
Yes
Report | Print
Mar 25, 2024 -

Gettel Toyota Gainesville responded

We're delighted you had such a positive experience with our team! We look forward to continuing to provide you with exceptional service.

March 24, 2024

Tom took good care of car and me. He spoke with me and my husband (on phone( to be sure we understood what was being done and why. More

by corinneckeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Younkers
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Mar 25, 2024 -

Gettel Toyota Gainesville responded

It's great to hear that Tom took good care of you! We strive to ensure that our customers are well-informed about the services being provided, and we're glad to hear that Tom took the time to explain everything thoroughly to you and your husband.

March 23, 2024

Respected my requests. Performed all expected tasks and even detailed the car up for me a bit. Great man and great customer service. Super friendly and soft spoken. More

by jakedeitch14
Recommend Dealer
Yes
Employees Worked With
Thomas (Tom)
Report | Print
Jul 22, 2024 -

Gettel Toyota Gainesville responded

Thank you for your wonderful review! We're delighted to hear that your requests were respected and that all tasks were performed to your satisfaction, including the extra detailing. We're proud to have provided you with great customer service and appreciate your kind words about our team's friendliness and professionalism. We look forward to serving you again!

March 22, 2024

Nancy always makes sure that I get the service that I need to keep my Toyota running in peak condition More

by rickberard
Recommend Dealer
Yes
Employees Worked With
Nancy
Report | Print
Mar 25, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your feedback about Nancy's exceptional service! We're glad she consistently ensures your Toyota is running in peak condition. Providing top-notch service is always our goal, and we appreciate your trust in us to keep your vehicle in great shape.

March 21, 2024

Iliana is always such a great help! ! They were able to quickly replace my battery within an hour! More

by llamoutte02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
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Mar 21, 2024 -

Gettel Toyota Gainesville responded

Thank you for your review! We're happy to hear that Iliana provided you with great help and that we could quickly replace your battery.

March 20, 2024

Great. Shad is always helpful and provides me with the information about my vehicle to help me make the best decisions More

by dapa33
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
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Mar 20, 2024 -

Gettel Toyota Gainesville responded

We're glad Shad has been a valuable resource for you in making decisions about your vehicle. Thank you for your feedback!

March 20, 2024

They were able to repair my car the same day and provide a loaner car. A loaner car is very important to me. The employees are knowledgeable, friendly, and polite. I do believe that the labor costs are ex More

by aureliamatthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Mar 20, 2024 -

Gettel Toyota Gainesville responded

We're delighted to hear that we could repair your car quickly and provide a loaner car and that you found our team knowledgeable, friendly, and polite. We appreciate your feedback!

March 17, 2024

It was quick and easy to make the appointment. Got their on time. They were ready. More

by KHAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
Report | Print
Mar 18, 2024 -

Gettel Toyota Gainesville responded

We're glad to hear that scheduling your appointment was quick and easy and that your visit to Gatorland Toyota started on the right foot with a prompt and prepared service team. Thank you for choosing Gatorland Toyota!

Mar 18, 2024 -

Gettel Toyota Gainesville responded

We're glad scheduling your appointment was quick and easy and that your visit to Gatorland Toyota started on the right foot with a prompt and prepared service team. Thank you for choosing Gatorland Toyota!

March 17, 2024

Accommodating, knowledgeable Extremely fair. Service advisor gave great recommendations and took care of my situation. More

by evan61701
Recommend Dealer
Yes
Employees Worked With
Illiana Mullins
Report | Print
Mar 18, 2024 -

Gettel Toyota Gainesville responded

We're happy you had a positive experience with our service department. Thank you for choosing Gatorland Toyota!

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