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Gettel Toyota Gainesville - Service Center
Gainesville, FL
2,713 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,713 Reviews of Gettel Toyota Gainesville - Service Center
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February 28, 2024
The lack of communication within the employees is very disappointing. It’s useless to make an appointment, they won’t stick by their “appointment time” and you’ll end up staying there half a day if not mo disappointing. It’s useless to make an appointment, they won’t stick by their “appointment time” and you’ll end up staying there half a day if not more for a simple service. Don’t recommend going there to get your services done unless you’re prepared to spend your day there! It’s also not worth what you pay for what they’re doing. More
by Kat
Verified CustomerEmployees Worked With
Iliana Mullins
February 26, 2024
Making a service appointment was easy. The process was simple and fast. I dropped my 4Runner off and was on my way to work within minutes. The process was simple and fast. I dropped my 4Runner off and was on my way to work within minutes. More
by bfjdmb95
Employees Worked With
Iliana Mullins
February 26, 2024
Clean, especially bathroom. Courteous. Waiting area very open with Lots of seating. Thanks for teabags and hot chocolate for non coffee Drinkers Courteous. Waiting area very open with Lots of seating. Thanks for teabags and hot chocolate for non coffee Drinkers More
by JECR44
Employees Worked With
Nancy Voss
February 25, 2024
Brett was good. Car got left for a week with nothing done. Then they said I needed an air filter when I didn't . This is a picture of the air filter after I got back Car got left for a week with nothing done. Then they said I needed an air filter when I didn't . This is a picture of the air filter after I got back to the office. The wipers were bad they said. They were fine. $150 I didn't need to spend. More
by mstilwel
Employees Worked With
Brett Valentine, Brett Valentine
February 23, 2024
Everyone is always so professional and friendly. I always need to bring my kids with me and the staff are super sweet to them, offering lollipops and warm smiles! The complimentary car wash is fanta I always need to bring my kids with me and the staff are super sweet to them, offering lollipops and warm smiles! The complimentary car wash is fantastic too. My vehicle is always covered in mud as I live down a dirt road, and the car is shining after every appointment at Gatorland Toyota! Never a complaint from me!!! More
by JAYME.FROST
Employees Worked With
Arnaldo Mella, Iliana Mullins, Ian Roberts
February 22, 2024
I had an appointment but spent 3 and half hours at the dealership with NOTHING fixed on my car. The only thing done was new batteries installed in my key fobs which DID NOT FIX my keyless entry not workin dealership with NOTHING fixed on my car. The only thing done was new batteries installed in my key fobs which DID NOT FIX my keyless entry not working. The only recommendation was new windshield wiper blades which had been done at my last visit barely 3 months previously. No fix for the fog lamps that would not light up nor the tire pressure sensors that were not working., I am not sure I ever want to come back for "service" the way this dealer provides so-called service. More
by anne13
Employees Worked With
Arnaldo Mella
