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Gettel Toyota Gainesville - Service Center

Gainesville, FL

4.6
2,713 Reviews
Call Service Center (352) 224-3400

2,713 Reviews of Gettel Toyota Gainesville - Service Center

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February 20, 2024

Ian service advisor does a great job,also like video from mechanic , great communication too. More

by RODENWOLDTEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
Report | Print
Feb 22, 2024 -

Gettel Toyota Gainesville responded

We're happy that Ian and our technician's video updates have provided you with excellent communication and service! We strive to keep our customers informed and make the service experience as transparent as possible. Thank you for choosing us, and if you ever need anything else, please don't hesitate to reach out.

February 19, 2024

thorough, courteous & professional. work completed as discussed on time snd as estimated. will be back More

by NANCY35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
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Feb 19, 2024 -

Gettel Toyota Gainesville responded

Thank you for your review! We're happy you found our service thorough, courteous, and professional. We look forward to welcoming you back.

February 18, 2024

Ariana was very professional. She answered all my questions with patience. She is an asset to Gatorland Toyota. More

by MARY D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
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Feb 19, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your experience with Ariana! We're thrilled to hear that she provided you with professional and patient service, and we agree that she's an asset to Gatorland Toyota. If you have any more questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

February 18, 2024

Pleasure working with you. Your staff made it an easy decision. Thank you for assistance. More

by john@hi-wirecommunications.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dayton Shupak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Bennett
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Feb 19, 2024 -

Gettel Toyota Gainesville responded

Thank you for your kind words! We're happy our staff made your experience enjoyable and helped make your decision easy. We appreciate your business and look forward to serving you again!

February 17, 2024

Good customer service, clean, good coffee and donuts. The service maintenance people are professionals they know what they doing. I’m happy with Toyota dealership . More

by APONTE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Feb 19, 2024 -

Gettel Toyota Gainesville responded

Thank you for the kind words and 5-star rating! We're delighted to hear that you had a great experience at our dealership. We strive to provide excellent customer service and maintain a clean and welcoming environment. We're glad you enjoyed the coffee and donuts! Our service maintenance team works hard to ensure that your vehicle is in top-notch condition. Thank you for choosing us, and we look forward to serving you again in the future!

February 14, 2024

John was outstanding. Looked me up the night before and saw I needed my key which I can’t received yet after buying my Sienna and had it delivered to the store. I was able More

by RAWLSBMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John (training Will)
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Feb 14, 2024 -

Gettel Toyota Gainesville responded

Thank you for sharing your experience with John! We're thrilled he went above and beyond to ensure you had a great experience. Your satisfaction is our top priority, and we're glad we could help you with your key and provide excellent service. If you need anything else, please don't hesitate to reach out.

February 12, 2024

I usually go to Deluca, but this was almost as good. No vaccuuming of mats More

by RBAGGS48THNYVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan
Report | Print
Feb 12, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback. We're glad you had a positive experience overall, and we appreciate your comparison to another service provider. Your feedback is valuable to us.

February 12, 2024

Made appt by text, she confirmed. Got our car in quickly and advised us of additional work to be done. Very pleased especially with our service advisor ILIANA. More

by Cadman12
Recommend Dealer
Yes
Employees Worked With
ILIANA
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Feb 12, 2024 -

Gettel Toyota Gainesville responded

Thank you for your feedback! We're glad you had a positive experience, from making the appointment to the service provided by Iliana. Ensuring efficient and helpful service is our priority, and we're delighted you're pleased with the outcome. We appreciate your business!

February 11, 2024

Nice waiting area with coffee Plenty of places to sit and work They had donuts More

by psmccants
Recommend Dealer
Yes
Employees Worked With
Ariana Jordan, Ariana Jordan
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Feb 12, 2024 -

Gettel Toyota Gainesville responded

It's great to hear you had a positive experience in our waiting area! Thanks for choosing us for your service needs.

February 11, 2024

Ariana is great unlike others in the service department I have dealt with over the years. Extremely knowledgeable and helpful! More

by BILLCRAFTDVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnaldo Mella, Nancy Voss, Ariana Jordan
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Feb 12, 2024 -

Gettel Toyota Gainesville responded

We're proud to have Ariana on our team, and we're thrilled she could make your experience with us memorable. Thank you for sharing your positive feedback!

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